Reel CasinoReviews of reelcasino.com

Great experience and fast payouts thanks !

They paid on time and if a promo pack bugged out, the cs team took care of it.

SCAM!!! I won $2200 over 2 weeks ago!!! I submitted my light bill and my bank statements multiple times for them to tell me to resend in PDF format which I did. I received another email saying my docket could not be verified. I’ve used many casino sites and have never been through this. They don’t want to payout so please don’t play this casino site. O explained to them that I will have my attorney teview this and report them to BBB. They should be taken down!!! Don’t waste your time it’s definitely a SCAM. They now have my personal information and banking info with NO payout

Complete scum of a casino, trash providers and offers. No rtp

great support!

Reel Casino is not worth your time. It took them 3.5 weeks to verify me. They made me resubmit my verification 4 different times. I won roughly $950 and now trying to redeem it has a whole other hassle. My redemption shows rejected on my account. They sent me a separate email saying it’s been sent to my bank. However, my account shows they took that money out of my account. I called my bank and they said that they have not received any incoming transaction for that amount. I contact customer support and they just tell me it’s been escalated to the right team and then ghost me when I ask to speak to someone directly on that team. Overall terrible experience! Most likely a scam. Wouldn’t waste your money on this social casino! Better places out there! Update: I did eventually get my money. However, it still was a pain and I plan on never playing on this site again.

Response to the casinos reply: What you failed to mention was the 3 days of constant emails and failed and rejected Redemtion requests it took to get the 300sc, and after the successful redemption for 300sc, it was right back to rejected and failed redemptions. I didn’t feel like spending 3 more days to try and get another one to go through. My review stands, and it’s amazing how you have a clever answer for each negative review (they’re piling up), when you should be focused on not being a scummy site. FINAL UPDATE: I’ve tried over 5 redemtions through bank and crypto and all have been sent back to my account. No reasons, just sorry we will look into it and technical issue excuses. Fully verified account. IF YOU PLAY AND WIN THEY WILL NOT PAY YOU. Won 900 off of promotional $24.99 package. I redeemed via crypto. I will update review based on speed of redemption and I will update rating accordingly. If I get it fast, I’d say this is a solid casino. Update: Redemption rejected. KYC was completed and approved before redemption request made. Paid with Apple Cash, and redeemed via bitcoin. Terms clearly state if original payment method can’t receive payments, an alternative can be selected (hence the bitcoin). When I asked for an explanation I received this response: “After checking your account, I can see that two redemption requests for 900 SC were rejected. Unfortunately, I don’t have visibility into the specific reasons for the rejections, but I’ll escalate this to our team so they can investigate further and provide clarification. I’ll keep you updated as soon as I receive any news. Thank you for your patience!“ I then corrected them that it was only 1 request and received this response: “ I’m sorry for the confusion. You’re right, it’s a single redemption request. Please rest assured that this is not a scam. Our financial team handles redemption requests and can provide clarification on the exact reason for a rejection. That’s why I mentioned that I would check with them on your behalf. Could you please submit your redemption request again? I’ll follow up with our financial team to see if they can review it and help speed up the approval process. Thank you for your patience and cooperation!” I will continue to update. UPDATE: after many attempts and back and forth with support, I have been unable to redeem. Site seems like a scam to me. I would definitely avoid.

They had a great welcome package, I won a hundred bucks, was verified easily and the next day got my deposit in my cash app. A plus, especially for a new casino.