Red Wing ShoeReviews of redwingshoes.com

I thought they were good until they decided to go against their lifetime warranty on their premiere socks. So much for a "lifetime warranty" claimed on the package. Now they will only give u a (not the same) replacement pair, and then that's it. They stopped making the lifetime warranty socks, just because they don't want to warranty them any longer. They should refund everyone's money they paid for these at time of replacement. Maybe then they won't back out of lifetime warrantys!

I wish I could leave less stars. This is my first time buying from red wing and will absolutely be my last. I purchased a $350 pair of boots for my husband for Christmas. Red wing mailed them via UPS. The Delivery driver thought it was a great idea to throw my package over the gate that says “beware of dog” even though there are safer spots and very evident delivery spots outside of the gate. Chalk it up to a dumb mistake because they were rushing. Well that dog immediately got and destroyed the package. Upon talking to UPS they stated the sender of the package is responsible for that. So they will have to be the one to contact them to open a claim. Being a small business owner this would absolutely fall on me to replace because the company I chose to deliver dropped the ball. However I work by a code of ethics and have moral. Red Wing refused to do anything until they heard back from UPS claims. Which should have nothing to do with me. It’s been 2 weeks and 2 days and they have yet to respond to my recent follow up. Thank you Red Wing for ruining Christmas. Edit: January 14th and I’ve still not heard back from them.

If I could leave less than 1 star I would. My husband’s boots fell apart after 6 months of use. He contacted the company and they offered him $50 towards a new pair 😂 versus actually standing behind their product. Do better, Red Wing.

Terrible customer service never responds. Have sent messages via website, emails and texts. No response. Nothing. Will NEVER buy anything from them again

Redwing has been my go to boot for 20 years. But now all can say is that they are over priced junk. I recently bought 3 pairs which I go through. Within 3 weeks the inside heel on both boots ripped which makes it almost impossible to get my foot in. Customer service said nothing they can do. So on to my next pair I went well those lasted about 4 months then same thing and now 3 rd pair say thing ripped in same spot. Hard to believe they can make something that will hold to gather I have spoke with multiple other people that are having the same issue as me. Redwing use to be the best boot out there for the blue collar workforce. Shame on redwing horrible service over priced boots and horrible quality. So much for the made in USA and built quality. I have had boots from Walmart that have lasted longer for a 1/4 of the price. Stay clear of redwing they are just the next carhart brand going to sell boots for show not for work. Such a shame this company is gone so far down hill.

I’ve purchased the Irish Setters pull on boots for the last 6yrs I should have learn my lesson 3yrs ago 8pairs in that time frame the bottoms with in 2 months and I would need to super glue the bottoms also the insides of the boots would come out. It is not worth the money anymore. I wish pictures could be attached to show how good the bottoms look vs the whole bottom coming undone and the insides coming out.

Have one of the last real union made red wings and I’m trying to keep them alive. Paid for a resole last year and when I got them back, there were no screws holding the sole on but on the originals there were. I called and pointed out the difference, guy from red wing said they don’t use screws anymore. Sole has separated from the shoe in less than a year. Not worth the 150 at all. It’s really ridiculous how bad the boots and even service have gotten

I have always worn Red Wing boots and gotten along great with them. i always buy the exact same style over and over again. typically, i always get a good year of wear out of a pair of boots before wearing holes in them. But this time i worn my new pair no more than 20 days and there was a hole worn clear threw the toe. so clearly there was a quality issue so i contact red wing and told them what the issue was and provided them with my receipt. And their answer was that the toe is a high wear spot and is not covered under there warranty. the boots had been wore 20 times they should not have a hole already, clearly there is a quality issue. Very disappointed in the quality Red Wing use to be such a good quality brand,