Agnieszka F.
Agnieszka
Thank you for your help

Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Airlines & Air Travel · Naperville, Illinois
Excellent

Airlines & Air Travel · Chicago, Illinois
Excellent
Airlines & Air Travel · Chicago, Illinois
New

Airlines & Air Travel · Los Angeles
Excellent
755 approved reviews, newest moderated first
Agnieszka F.
Thank you for your help
Teresa A.
I had made several calls to Frontier without any assistance until I encountered Kylie. She answered the phone promptly and not only was she able to answer all of my questions, but she also exhibited great Customer Service! Kylie Thank you so much and Frontier really is lucky to have a representative like you!
Venice
Representative was educated about his work and professional. A+
Gerald G.
Tyle was very helpful and patience with me, he helped schedule a new flight and getting everything ready and whenever I had a question he always had a really good solution for it. He’s absolutely great!
Astrid A.
Adrian .good service
Awng T.
The customer service is very good.
Jose G.
The service
Carla T.
Tried scam my mother. She called them thinking she was speaking directly with Spirit. They told her she was on waitlist and must pay $80 each. This was a flat out lie as she had a seat and was just calling to check-in. She called me and we got on a conference call with the company and after trying to tell me they were spirit airlines he admitted they were not. They should be closed down. Out here scamming the elderly.
Response from Red Umbrella HolidaysNov 14, 2023
Hello Carla, We regret that you faced such an issue while booking with us. Please share your Booking Reference Number, Passenger Name, and Email ID with us and we shall resolve the issue at the earliest. We understand and apologise for the inconvenience. Your experience is our topmost priority. Regards.