Red Umbrella HolidaysRed Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Airlines & Air Travel · Naperville, Illinois
Excellent
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755 approved reviews, newest moderated first
Joseph B.
My agent is extremely professional and cooperative
Response from Red Umbrella HolidaysJan 18, 2024
Hi Joseph, Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Jerry M.
See their terms and conditions before you book. They are evasive, unresponsive, dishonest, and all to willing to take advantage and of their senior customers. They play rope/a/dope with you when you call, Switching you from one unresponsive employee to another. Additionally, the itineraries they issue do not show any price, and when you call, their unprincipled agents will ask, I expect especially of seniors , if you don’t “remember” approving a 50% or more interest charge that you in fact have never never before heard mentioned. Their business practices are borderline fraudulent; their customer service useless. I am pursuing my claim against them through the relevant Federal, state, and private US and international customer service organizations. These people are as slick as they are slimy, Caveat emptor.
Response from Red Umbrella HolidaysJan 17, 2024
Hello Jerry, We regret that you faced such an issue while booking with us. Please share your Booking/Reference Number, Passenger Name, and Email ID with us and we shall resolve the issue at the earliest. We understand and apologize for the inconvenience. Regards, Keira
Tammy T.
Conan was so helpful
Response from Red Umbrella HolidaysJan 18, 2024
Hi Tammy, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
Lynn H.
Samuel was extremely helpful and considerate at all times
Response from Red Umbrella HolidaysJan 18, 2024
Hi Lynn, Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
JOANNE
Thank you Peter
Response from Red Umbrella HolidaysJan 18, 2024
Hi Joanne, Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Roger C.
Issac was extrmely knowledgeable and helpful
Response from Red Umbrella HolidaysJan 18, 2024
Hi Roger, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
Efrain Reyes R.
Samuel. Great communication really helpful
Response from Red Umbrella HolidaysJan 18, 2024
Hi Efrain, Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Consumer
Isaac happy with the service
Response from Red Umbrella HolidaysJan 18, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,