Red Umbrella Holidays Reviews | Read Customer Reviews of redumbrellaholidays.com

Red Umbrella Holidays Reviews | Read Customer Reviews of redumbrellaholidays.com

Red Umbrella Holidays reviews

755 approved reviews, newest moderated first

Bob S.
Nov 28, 2024
Booking Airline Tickets
Booked airline tickets thru Red Umbrella, though we thought we were talking with American Airlines. I felt uneasy with the conversation, so I checked our credit card website to verify the charge. There were two identical charges on the website - one for American Airlines and the other for Travel Unravel. The charges were identical and in excess of $600. BE CAREFUL!
Response from Red Umbrella HolidaysNov 28, 2024
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-347-896-8567 or send us an email to [email protected], with more details. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, Redumbrella Holidays,
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A’jarriel Wolfe W.
Nov 28, 2024
Victor was very cooperative and…
Victor was very cooperative and understanding. He calmed me down and helped me reschedule my flight really quickly. 10/10.
Response from Red Umbrella HolidaysNov 28, 2024
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
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charan C.
Nov 27, 2024
Smooth and good
Knowledgeable, smooth and good
Response from Red Umbrella HolidaysNov 28, 2024
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holidays,
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Brittney
Nov 27, 2024
Tiana was very patient and did whatever…
Tiana was very patient and did whatever she could to work with me.
Response from Red Umbrella HolidaysNov 27, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
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Andy
Nov 26, 2024
Spirit airlines - Samuel
Samuel was very helpful. He made the last-minute flight change very easy hassle free. He was very efficient with the process.
Response from Red Umbrella HolidaysNov 26, 2024
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
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Meolani
Nov 26, 2024
Meolani
Samuel was helpful
Response from Red Umbrella HolidaysNov 26, 2024
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holidays,
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David R.
Nov 24, 2024
david roit thank you
david roit thank you
Response from Red Umbrella HolidaysNov 25, 2024
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
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Ralph C.
Nov 24, 2024
Ralph Cadalzo thank you
Ralph Cadalzo thank you
Response from Red Umbrella HolidaysNov 25, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
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