Wendy
Russell from Reservations helped me fix…
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for better time and cheaper flight comparatively and because I am traveling with a senior and minors , he also put those into consideration and got my numbers down to where I could afford the change. He also confirmed the itinerary. He was professional and very patient. He was courteous and explained everything well. I’d recommend him any day.
Response from Red Umbrella HolidaysFeb 27, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holiday,