Red Umbrella HolidaysRed Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Airlines & Air Travel · Naperville, Illinois
Excellent
Airlines & Air Travel · Chicago, Illinois
Excellent
Airlines & Air Travel · Chicago, Illinois
New
Airlines & Air Travel · Los Angeles
Excellent
755 approved reviews, newest moderated first
Kellie
Damon was good help
Response from Red Umbrella HolidaysMar 28, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holiday,
John F.
I had an excellent experience with Ramsey, today 3/28/25
Response from Red Umbrella HolidaysMar 28, 2025
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holiday,
Hogg L.
Samuel was a Very good help to me
Response from Red Umbrella HolidaysMar 28, 2025
What an awesome piece of feedback! Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future. Best Regards, Customer Relations, Redumbrella Holiday,
fethi H.
Thank you anthony From fethi
Response from Red Umbrella HolidaysMar 27, 2025
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holiday,
Regina O.
Great job from Emily thank you
Response from Red Umbrella HolidaysMar 27, 2025
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holiday,
Jackie C.
EMILY is excellent. She helped me get a really good flight. Appreciate her assistance.
Response from Red Umbrella HolidaysMar 25, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holiday,
Nancy S.
Sera very helpful!
Response from Red Umbrella HolidaysMar 25, 2025
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holiday,
Christina F.
I accidentally called this company thinking they were the official Royal Caribbean reservation line because their phone number popped up first in the Google search. I called to discuss a current reservation, in which they said they were unable to help me with the change I was requesting but offered me a “limited time” promotion for a 50% discount on the gratuities if I paid today. They completely misrepresented the amount of gratuities ($3,600 total) and said I could pay only $1,800. This sounds like a great deal until I realized they were totally incorrect. My gratuities would be closer to $900. When I questioned this, they gave me the 1-800 number for Royal Caribbean and hung up. I can’t believe the positive reviews they have here.
Response from Red Umbrella HolidaysMar 24, 2025
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-347-896-8567 or send us an email to [email protected], with more details. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, Redumbrella Holiday,