RedtigerReviews of redtigercam.com

I purchased a front and rear dashcam from Redtiger (F7N model) and within 3 months due to extreme heat the suction cup stopped working. I reached out for replacement and they promptly responded and sent the replacement. Till I received the replacement, they kept me informed. Awesome customer service!

From the beginning to the end the customer service was impeccable. Emma was the person I dealt with and she was so amazing. I happened to lose a part of my Dashcam F7NP and she immediately sent me a replacement part. I was expecting to have to argue for it but she was so nice and receptive. One of the best CS departments I have ever experienced and would recommend Redtiger to everyone..

I purchased one of their dash cams last year, and needed a little help setting it up. An email to customer services, in this case, Emma, was answered very quickly and resolved the issue. A year on I had an issue, once again customer services, Emma again, resolved the issue very very quickly Speed of response and resolution of these issues is absolutely outstanding, a rarity these days Note to Emma’s line manager - a pay rise is warranted!! Graham A

J'ai acheté une dashCam mais apres l'expiration de la garantie, j'ai eu un probleme avec la piece d'attache au pare-brise. j'ai contacté le service à la clientèle qui malgré le fait que la garantie était expirée, m'ont envoyé la piece de remblacement et ce GRATUITEMENT ,sans question et simplement. Je recommande Redtiger pour la qualité de leurs produits et la qualité de leur service

I purchased a Red tiger camera which was hard wired to the cars fuse box. I had issues because the parking mode feature was not functioning properly (although no fault of the camera itself). I contacted Red tiger support. The support I received was the best I've ever had. The WhatsApp support conversation went on for 6 weeks because of me being busy. I was having trouble getting the camera to work properly so Red tiger support sent me a replacement hard wire kit and camera (that I didn't need in the end). On many occasions I asked them to bear with me because of the length of time it was taking. Not once did I feel pressured to return the replacement items once the issue was resolved. They told me not to worry and please take my time. Every time I updated the progress, they responded quickly and with so much information to guide me through resolving my problem. They knew everything there is to know and were so knowledgeable and helpful. I could not have asked for a better service because it was absolutely outstanding. Today (6th August 2026) the matter has concluded and I am one happy, grateful customer. Highly recommend.

So received one of Red Tigers cameras as a gift and went the hard wire route. Installing went very smooth. But after about a week started running into some freezing issues with the camera. Reached out to customer service and through the whole process of troubleshooting and trying different things to see if it can be fixed was a great experience. They were very responsive from start to finish and even followed up to see how trouble shooting was going. Ended up having to replace the camera after all and received it in less than three days. It's now been two weeks with the new camera and have had zero issues at all now! Due to such a amazing experience and communicative team that helped assist to provide a great experience I had to leave a review. Definitely would recommend this brand if you're looking to get a dash cam or upgrade to a better one like I was. Thank you Red Tiger team for all you did!!!

I sent a message via the RedTiger website explaining the lens issue with my dash cam. The warranty period had expired and after I sent pictures, they offered to replace the unit at no cost. It is refreshing to deal with a company that cares about their products and has great customer service.

I rarely write reviews, but this time I truly wanted to share my experience. I purchased a REDTIGER F7NP dash camera a few years ago through Amazon. After using it for quite some time, it unfortunately started experiencing black screen issues and occasional freezing. Since it was already outside the standard warranty period, I honestly didn't expect much when I contacted REDTIGER support. To my surprise, the entire support team treated me with professionalism, patience, and genuine care from beginning to end. They carefully guided me through every troubleshooting step, reviewed all the information I provided, and took my concerns seriously. A special thank you to Emma, who was absolutely wonderful throughout the whole process. She was always polite, responsive, patient, and professional. Even though my device was already out of warranty, she continued to help me without making me feel like I was on my own. Her communication was clear, thoughtful, and reassuring every step of the way. After confirming that the issue was likely a hardware defect, REDTIGER made a one-time exception and sent me a replacement device. That level of customer care genuinely exceeded my expectations. It showed me that they value their customers and stand behind their products. The replacement has been working well overall, and more importantly, the way REDTIGER handled my case has earned my trust and respect. To Emma and the entire REDTIGER team, thank you sincerely for your kindness, dedication, and outstanding customer service. In today's world, it is not easy to find a company that genuinely cares about its customers, and I am truly grateful for everything you have done for me. I highly recommend REDTIGER—not only because of their products, but because of the people behind the brand.