RedtigerReviews of redtigercam.com

Excellent customer service. Ordered the hardwire kit USB-C. Needed the micro USB. They sent the proper one right away. Always followed up daily with progress. Extremely satisfied with the product and service

Purchased F7D dash camera in Sep 2021. Decided to use reverse camera but the picture was flipped and the firmware was out of date. Followed step by step instructions to update it from their official website redtigercam.com and... broke my camera's screen. Update 14/08: I left above review as 1 star immediately after updating/breaking my camera with their update but the story is not so simple. I updated my 1 start to 5 stars review so keep reading if you like to know why. 5 star facts: After long search and testing a few devices (much more and some less expensive) I found RedTiger dash camera (F7N) to be perfect. Price was reasonable and 2080p resolution front camera was a big thing at the time. In those 2 years I had 4 'accidents' where the camera captured evidence. The GPS/speedometer provided required evidence for the police and insurer. Cutting to the chase, my no claims discount (NCD) is untouched. This saved me +£1000 easily. Going back to broken camera, not sure what has happened but the firmware update from their official website actually broke my F7N camera screen (only). The device kept working/recording. As it has been outside of the return/warranty the company could have showed me a middle finger but they kept responding to my messages and the conversation kept going. They were polite and patient. In the time I was talking to them I found only one other device which may have been perfect... but upon receipt... I quickly reminded myself how much better RedTiger device was. So here I am. I purchased another dash cam from them. This time slightly upgraded device in comparison to the one I purchased in 2021. Further to the above I decided to hard wire the camera as I purchased brand new car. I learnt my lesson in last 2 years and this time I want parking mode as well. The hardwire hit that arrived from RedTiger had wrong fuse connectors. Once again I sent them message via Amazon. Returned the device after confirming no to modify it on my own, and got a different hardwire kit from RedTiger. They told me which one to get after I sent them pic of the fusses I had in my car (I’m not a mechanic or electrician so their help was a life saver). I'm not sure if I'm lucky or what but at this point their customer service blew me away. They have really good dash cams. As they have few types, try one and if you don't like it, return it... but make sure to read about all the camera info before ordering. Personally I would ignore the iPhone/Android wi-fi function, this is not very convenient setup for now. I’m not talking about RedTiger not, but in general. I noticed that companies are focusing on smart phones too much. Date of experience: 07 August 2023

Had a minor issue with the power supply and they sent a replacement on the day I had sent them an email, also followed up my issue. Have to say their customer service and responses were absolutely outstanding, can't praise them highly enough.