Arch Red Sky InsuranceArch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Insurance (redskyinsurance.com) has 424 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Rich A.
Helen was delightful, knowledgeable, personable, explained everything patiently and clearly. I wish I could hire Helen.
Response from Arch Red Sky InsuranceApr 10, 2024
Rich, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Errol P.
Very fast response and reimbursement!! T
Response from Arch Red Sky InsuranceApr 10, 2024
Errol, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Kirk S.
Very responsive to our claim. Easy to file as well.
Response from Arch Red Sky InsuranceApr 10, 2024
Kirk, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Daniel S.
Phone representative were very courteous and helpful.
Response from Arch Red Sky InsuranceMar 6, 2024
Daniel, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Jamie G.
I was diagnosed with cancer & had to cancel because I wasn't sure when treatment was to begin. This company really beat around the bush, doing everything in order not to reimburse me. I would never recommend this company to anyone
Response from Arch Red Sky InsuranceMar 1, 2024
Jamie, Thank you for reaching out to us. We are sorry to hear about the circumstance surrounding your claim. At the time of posting, we understand that your issue is being or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us. Regards, The Arch Red Sky Team
Jan C.
The way you assessed the card, I NEVER USED IT and you calculated the TIME when I did not use it, which is NOT FAIR. It should be in my mind based on usage. I bought the card to use it only in the second half of the season, because I knew that I will be first half of the season in Australia. If I knew you would do, I would NOT purchase the insurance.
Response from Arch Red Sky InsuranceMar 1, 2024
Jan, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your 1-star review. When you have a moment, please send an email to [email protected] with your reservation number and vacation rental management company so we can review your case in more detail. Regards, The Arch Red Sky Team
Francine S.
Red Sky had no problem paying my claim!
Response from Arch Red Sky InsuranceMar 1, 2024
Francine, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Ann valued C.
When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.
Response from Arch Red Sky InsuranceFeb 7, 2024
Ann, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
