Arch Red Sky InsuranceReviews of redskyinsurance.com

3.9424 reviews
Insurance
11350 McCormick Rd, Ste 102, Executive Plaza IV, Hunt Valley, Maryland

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Arch Red Sky Insurance

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About Arch Red Sky Insurance

Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.

Arch Red Sky Insurance (redskyinsurance.com) has 424 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: redskyinsurance.com
Website: redskyinsurance.com
Category: Insurance
Location: Hunt Valley, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Arch Red Sky Insurance reviews

424 approved reviews, newest moderated first

Ken M.
Sep 17, 2024
Filed my Trip Cancellation claim due to falling ill with COVID-19
Filed my Trip Cancellation claim due to COVID seven weeks ago. Still have not received money from Red Sky approved claim, and I selected the recommended EFT option for my reimbursement. Very poor customer service requiring numerous follow-ups on my part.
Response from Arch Red Sky InsuranceOct 9, 2024
Ken, Thank you for reaching out to us. At the time of posting, we understand that your issue is being or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us. Regards, The Arch Red Sky Team
Kim R.
Sep 16, 2024
Super quick claims processing
Super quick claims processing and payment. So glad I purchased trip insurance through Red Sky.
Response from Arch Red Sky InsuranceOct 2, 2024
Kim, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Butch
Sep 13, 2024
The claim was due to Hurricane Beryl
The claim was due to Hurricane Beryl. Red Sky had set up a special form to file. The process went smoothly.
Response from Arch Red Sky InsuranceOct 2, 2024
Butch, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Robin Z.
Sep 11, 2024
I'm so happy I took out the insurance…
I'm so happy I took out the insurance on our trip. RED SKY Insurance was very easy to work with.
Response from Arch Red Sky InsuranceOct 2, 2024
Robin, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Charles A.
Aug 30, 2024
Daughter has cancer
Daughter has cancer. Communicated this when registering for a getaway between treatments with vacation rental in advance. Got an official letter from the hospital about being admitted to emergency room. Requested an extra form which pushed toward HIPPA violation. I am sorry your company has no trust but end of day insurance was honored
Response from Arch Red Sky InsuranceSep 11, 2024
Charles, Thank you for reaching out to us. We are sorry to hear about the circumstance surrounding your claim. As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. An Attending Physician Statement was necessary in this instance to properly evaluate your claim. This form contains relevant information such as dates of treatment and physician recommendations that we needed to adjudicate your claim. We appreciated your patience as we evaluated your claim. Regards, The Arch Red Sky Team
Karen A.
Aug 29, 2024
Full refund on reservation received
I was very pleased with Red Sky Travelers Indurance. zWe had to cancel a trip due to a health emergency. We completed the required forms and received full payment within 30 days.
Response from Arch Red Sky InsuranceSep 11, 2024
Karen, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Rita M.
Aug 23, 2024
Communication was terrible
Communication was terrible! I had to call to get updates, when I called the service was very good but each time I called I was told a different timeframe, it kept getting extended. I do understand the timeframe was a little long due to a hurricane, however, it would have been nice to receive some type of communication from Red Sky. I did email several times but to this day no one has responded. After 5 weeks we finally received our money. I filed the claim on 7/11/24 and finally received our money on 8/19/24. Also we selected electronic payment and did not received the correct email for us to request the electronic transfer. I did have to call again and received the correct email 6 days later.
Response from Arch Red Sky InsuranceAug 28, 2024
Rita, Thank you for reaching out to us. Please understand that it typically takes 30 days to review and adjudicate a claim following receipt of all required documentation. In reviewing the communications on your claim, your claim was resolved in a timely fashion, within a month from when we received your documentation supporting the claim. We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved. Regards, The Arch Red Sky Team
Peggy C.
Aug 22, 2024
Company was very efficient
Company was very efficient. I sent what they needed to file my claim and they did the rest.
Response from Arch Red Sky InsuranceAug 28, 2024
Peggy, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team

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Arch Red Sky InsuranceReviews of redskyinsurance.com

Arch Red Sky Insurance reviews

Filed my Trip Cancellation claim due to falling ill with COVID-19

Super quick claims processing

The claim was due to Hurricane Beryl

I'm so happy I took out the insurance…

Daughter has cancer

Full refund on reservation received

Communication was terrible

Company was very efficient

About Arch Red Sky Insurance

About these reviews

More in Insurance, Maryland

Final Expense Benefits

BenZen Insurance

Everest Wealth Management

Rogers Benefits Consulting Group, LLC

Arch Red Sky Insurance reviews

Filed my Trip Cancellation claim due to falling ill with COVID-19

Super quick claims processing

The claim was due to Hurricane Beryl

I'm so happy I took out the insurance…

Daughter has cancer

Full refund on reservation received

Communication was terrible

Company was very efficient