Went to red lobster for my birthday the salad was wilted , potatoes we cold and tasted like they were warmed over not so warm … my clams and popcorn shrimp was under cooked the other order clams and scallops were undercooked and scallops were strong tasting …when we said something the waitress said we cook our items this way … if you want your order cooked longer you should tell us .. I have went to red lobster for 40 years and the last 5 have not been a ver good experience .. we won’t send food back as we do not trust the process ..
HC
Hanoch C.
New Port Richey Florida Route 19
New Port Richey Florida Route 19. Run-down, dirty and uninviting. Farm-raised salmon was raw on bottom, had to send it back. Dreadful, unhealthy food.
NC
nick & claudia H.
Avoid like the plague
Avoid like the plague . Poor service crap food, tried to contact corporate customer relations, recording said they were in an all day meeting. Left contact info ,2 days no response. Will be going to Long John silvers when I want fish, better quality and a lot less money.
MJ
Ms. J.
Wasn’t How They Described Online
I went for curbside lunch!
I ordered the Cod fish with fries
Cesar salad and clam Chowder.
Fish wasn’t done it’s basically a large piece of Gordon’s frozen fish!
My salad was super small lettuce in a box
My soup was warmed clam milk
Fries well don’t mention cold and hard...
I Guess it’s the Times😥
KH
Keith H.
Money gine by by
Celebrating my birthday at red lobster Evansville Indiana food was ok went to leave a tip dropped my wallet went right back of course no one seen it several hundred dollars in it management didn't take it seriously someone there needs to do jail time if you dont turn it in your a thief.
MI
Mandy I.
My food was old and my experience was…
My food was old and my experience was awful , sugar house is awesome . Murray location is absolutely awful .
CM
CJ M.
The food at the Gateway Mall in…
The food at the Gateway Mall in Brooklyn is terrible. The prices have gone up and the food taste like trash now. They have taken a lot of popular meals off their menu too. Just terrible.
MJ
MJ
Red Lobster on 410 in San Antonio
Red Lobster on 410 in San Antonio, TX
Made The Order Online. On Way To Pick Up Order... The Presumable Evening Manager, As She Said. Don't Remember If She Gave Me Her Name. But When I Asked To Speak To The Manager/Supervisor On Duty She Was Put On The Phone. Same Person That Called Me... Soooo....
Ok... Manager Called Me And Told Me That Shrimp Potstickers Were Not Available. That I Needed To Change My Options. She Did Not Know How I Even Got To Order Them. I Said, They Were On The List. I Thought As A Second Choice For Smaller Portion. (This Is The 2nd X I've Gone To Red Lobster Specifically For These) She Was Kind Of Snub At This Time. She Said We Haven't Had Them For 2 Weeks. (It's Not My Fault They Are On The Menu.)
Then She Said Biscuits Are ... Extra... I Asked How Many Come With The Meal, She Said 2. I Said That Was Plenty. So We Hang Up This Time.
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We Get There And There Is Nobody There To Bring Out Our Order... I Call Again... A Young Man Answers.... He Says He Will Be Out In A Moment... Approx 5 Minutes Later, He Brings Our Food...
I Quickly Look Through And It's Definately Missing Our Scampy. I Call Back... He Answers And I Explain That We Are Missing The Scampy. He Brings Out Two Cup Size Containers That I Knew Felt Really Light And Later Find Out Only Hold 5 Shrimp. Boy What A Miss!!!!! But We Head Home...
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Once We Get Home... We Are Missing 2 Shrimp Skewers As Well.... By Now I'm Upset. We Only Live 4 Miles Away And With All The Waiting And Mistakes, The Food Is Not Even Warm. I Call Back, Get The Young Man First. Ask For The Manager/Supervisor And That Is When He Puts The Same Woman I Spoke With Earlier On The Phone.
By Now She Is Not Even Friendly.... She Is Of The Opinion That I've Asked For Too Much Food.... As I Will Share In The Moment....
She Says Shes Has Two Tables Together That Has Been There For Two Hours Eating Shrimp And They've Had No Issues. (What That Has To Do With Me, I Haven't A Clue.)
I Started, Stress Started To Explain, That When You Go Out Like This, Eating Like This Is Normal. (Meaning That If You Go Out For All You Can Eat Shrimp, Usually You Eat More Than Normal.) Before I Can Say Anything More... She Cuts Me Off And Says... Honey This Is Not Normal...
(What Happen To Customer Being Right! What Happen To Common Dignity When Serving Customers! I've Thought About Letting This Go, But This Is Allowing This Restaurant To Say This Is Ok To Treat People This Way ! Not To Mention When I Called Customer Service And They Put Me On Hold For Over 15 Minutes And Then I Was Disconnected! I Could Hear Them Pick Up The Phone To See If I Was Still On The Line As Well! Rude!!!!!!!!!
Anyway.... She Says, With All The Issues We've Had On The Order, Let's Send You Out A Free Meal To Your Email. She Asked If There Was Anything Else. I Said I Guess Not If You Are Going To Correct With The Email! (I Was Initially Only Asking To Be Reimbursed For The Skewers, Ie Pick Them Up Later As It Has Been A Horrible Visit So Far!)
She Hastily And Quickly Asks For My Email, And Dismisses Me! I Ask, Don't You Want To Write It Down? She Says No I Got It! (I'm Thinking, Unless She Pulls It From The Order, I No That Is Not True! My Name Is Original And It's Part Of My Email! )
With Her Attitude And Quick Dismissal, I Don't Really Believe That I'm Going To Receive The Email! Guess What!!! Again... 3rd Time Is A Charm!! It's Been Over An Month And No Email! If I Could Bold / Underline / And Change Colors On This Message I Would Emphasise How Rude I Feel She Was And How Messed Up The Order Was! And....... The Restaurant Was Dead!!!!
Pathetic!
Let's See If This Get's A Response... Or What Else Must I Do!