Red LobsterReviews of redlobster.com

Terrible fish and chips Fish was too big one giant piece almost inedible

Avoid leftover in your order This was the 4th time I ordered lobster tails to get leftover tails. I did try to prevent this from happening. I wrote a clear instruction on the online take-out order which stated clearly these two tails orders must be freshly cooked. Yet I still ended up with a leftover-tail on the night of Christmas Eve. This store at Bridge Port, CT was not trustful and offered bad service at the expense of customers and the chain stores’ brand name.

I must say, that service/customer service here has dramatically gone DOWN in the years that I have been in this town. So much to the point that we have de if we EVER get a taste for Red Lobster, we will travel to another town to do so! 3 weeks ago we sat in our car for an hour and 15min (waiting for our table & I’m disabled) and we had been FORGOTTEN & we didn’t even get a simple apology for the oversight! Then tonight, 9/24/2022, we were yet AGAIN FORGOTTEN! sat in the car for 43 minutes watching people come and go and we went inside and was told our table was ready just for the girl to say “NO, not them they have to wait, this group is first!” Yet, I sat in my car watching that group walk in…so that was around 15-20 minutes after us. Now, I do understand that the size of the group sometimes factors in, however, the fact that we were FORGOTTEN twice doesn’t & there is NO EXCUSE FOR IT NOR THE ATTITUDE BEHIND their mistake! Also, I have been on hold for 21 minutes (presently still on hold) to speak to a manager! I have NEVER in my life had such a terrible experience paired with what seems to be incapable staff & lack of caring which is needed in customer service!

I order food delivery from red lobster.By the time I got my food#1 it was cold #2they left out part of my order. Call them they told me the next time that I ordered would give me what I was missing. For free. The next day I called and was told yes I would get it . So I ordered more foof. But when it got to me They still did not get.It but half my order was missing too and was cold.Called and talked to a manager and was told they would send me a coupon for my first missing item by e-mail and would refund my money for my second order.What kind of people do they have working for them? All I can say is they can not read because my order was correct on my receipt but did not get what I ask for.

I took my granddaughter and her friend to red lobster in Shawnee for lunch it was her friends birthday and we ordered from the menu and we knew that the menu has changed to pricey but that was OK they love red lobster. I assumed that the bill would be around $100 but when I got the bill it was $142 I was shocked the drinks were the amount of a can Of a Dr Pepper soda the price for those were nearly 4 dollars we ordered brussels sprouts which was one of our 2 vegetables that was also charge extra on the ticket and they were burnt to a crisp, the lobster was so rubbery you could barely pull it apart to eat it the shrimp scampi no longer has that nice garlicky taste to it so the food quality I would give a 2. I don’t believe I will be going back to red lobster anytime soon. For someone on a low budget and paying $142 for a lunch meal the meal should’ve been exquisite. The customer service that’s the waitress was amazing though but still I will not be going back.

I picked up carry out from the Beachwood, Ohio Red Lobster. Shrimp kung pao and biscuits. Biscuits were good but kung pao was HORRIBLE! They threw a bunch of noodles in the carry out box with some fried shrimp and nothing else. No edamame, cabbage, crispy onions, cashews or green onions. Not even any spice in the soy ginger sauce. It's basically a plate full of noodles with a thick sickenly sweet sauce with breaded shrimp that's not crispy on it. I've had it 3 times before and it was delicious. Whoever made it this time needs to follow what the menu states is in it. Will not go back here again.

We went there to eat a good meal,I always go there but hadn't been in a while the food was not good my steak were so tough my potatoes wasn't done the food wasn't season and I ask them what in the world going on in red lobster not going back no time soon .

This review is about the Red Lobster Restaurant on Route 9, Poughkeepsie, NY. I ordered the grilled chicken. I received five pieces of chicken breast of various sizes. It amounted to about one full chicken breast. They were very dry, cold, stringy, tasteless and tough. It appeared to me that they had been cooked at least a day or more before serving it to me. Since I was part of a large party I didn't want to embarrass the host by complaining. I let it go.