Ate at Red Lobster in Littleton. Food was good but ticket came back with recommendations for the tip. The suggestions said 20% was a certain amount. After looking at receipt when I got home, it was actually DOUBLE, 40%. Do your own math because you can't trust restaurants!!
MM
Mark M.
Red Lobster
Red Lobster, Branson, MO. I would love to know how the food is but, after a 40 minute wait to be seated (many empty tables), then a 50 minute wait for food after ordering, we'll never know. We finally walked out. Olive Garden across the road had us seated and served in 20 minutes even though they were busy.
DW
DWL
Poor Service, rude waitstaff
My wife and I intended on having dinner at Red Lobster in Fremont, CA on February 24, 2024. We did not have a reservation and were told there was an hour's wait, which we accepted. We waited at the bar hoping to have a drink and appetizer. We waited for about 30 minutes for service, but received none...the bartender never appeared, but waitstaff often appeared to prepare drinks for customers already seated. We flagged one of those waitstaff and asked her to prepare drinks for us. She said she was too busy. We waited another 15 minutes, then left the restaurant to have dinner elsewhere. I have never been at a restaurant with a bar with no bartender. We will never visit Red Lobster again.
KJ
Kiara J.
Gnats were literally everywhere when I…
Gnats were literally everywhere when I visited Springfield, PA location I spoke to the manager and he responded yes, it's been that way! WOW unbelievable, no apologize nothing
DM
Donna M.
Last year I went and I could not fault…
Last year I went and I could not fault the food. But I visited two weeks ago. I was very dissapointed. The food overall was not very good. They had a tray to collect used dishes it was unsanitary. The kitchen staff walking about in soiled aprons. The whole atmosphere was unpleasant. The curried goat was tasteless. The sweet and sour chicken was not what it use to be, even the colour was a turnoff the oisters in shells was under-cooked. It was just a terrible meal. The management needs to review of this restaurant. I would not visit again unless I hear changes are made.
LG
Leanna G.
When I got here I order a root beer to…
When I got here I order a root beer to be told there wasn’t any then I order mozzarella sticks right after my drink order so I place my food order 10mins later just for a the waitress to ask me if we order mozzarella stick and then I hear them tell another table that they are so sorry about there food delay it will be out soon they’ve been here for 45mins now. As being a wait out of my 8yrs I’ve never experienced that hope yall can get this place back together!
RA
Raymond A.
We were ghosted...
I flew in from being out of town for a week. I came in late Friday and had a good Saturday with my wife this afternoon. I took my wife to Red Lobster for what was suppose to be a romantic dinner, before I have to fly out of town again tomorrow. The staff was very impersonal, basically rude. The hostess was preoccupied and unfriendly. After being seated in a booth the waitress (Mel) came over to get our drink order in a timely manner. She brought our drinks about 10 minutes later. This was acceptable because there was a large family gathering she was also serving. She proceeds to take our food order, then we were put on ignore for at least an hour. By the time our food came out our drinks were down to a few sips left. She asked if we needed anything else. Then stated, " I will bring you another more tea. A good 20 minutes or so go by and we are nearly finished with dinner and still no drinks. When my wife was irritated to the point she had to get up to go look for our waitress to get our drinks, she was coming out with the full course meal to bring to the large party at the bar. After serving the entire parties food, the only thing remaining on the tray were our drinks. A good waitress would have brought our drinks first. When I alerted another employee to get a manager, we waited approx. 10 minutes, no one came out to address the situation. We finally decided to just leave. It took us just a little over two hours to have our dinner. Plus another hour to write this review.
DS
Denis S.
Red Lobster Nepean
Red Lobster Nepean - A Highly Disappointing Visit!
On the 23rd of September 2023, my family and I visited Red Lobster Nepean, a place we've frequented for three decades. Unfortunately, this time around, our experience was nothing short of abysmal.
Our ordeal began when we requested a booth upon arrival at the front desk. The short individual manning the desk, who happened to be rather curt, informed us it would take approximately 20 minutes. After waiting for 30 minutes, I inquired again, only to receive a discourteous response. He said, "If you're dissatisfied, speak to the manager."
After an excruciating 60-minute wait, we were finally summoned. A petite, blonde-haired woman escorted us to our table, which was inexplicably situated in the middle of the restaurant rather than the booth we had initially requested. Oddly enough, there were approximately five unoccupied booths nearby, but we were told they were already reserved. Eventually, the manager intervened and seated us at an actual booth.
However, our woes did not end there. Despite patiently waiting for 30 minutes at our booth, no servers came to attend to us. Fed up with the hour and a half-long wait, we made the difficult decision to leave.
After three decades of patronage, this was unequivocally the worst dining experience we've encountered at Red Lobster Nepean. I have no intention of returning to this establishment, given the unprofessional conduct of the front desk attendant, the inexperienced trainee, and the bizarre behavior of the staff upon our departure. It was truly disheartening.