Red LobsterReviews of redlobster.com

Poor Service, Food sold was not the True Fish that i ordered, Plano business should be closed down now. Spent $80.00 and advised management of food and service and still no adjustment was given or apology was given.

Red Lobster has been my favorite restaurant for as long as I can remember, UNTIL NOW! What are you doing? Changing everything, in a bad way! 2 of my favorites are now gone - the Lobster Bisque and the Walt's Fried Shrimp!!!!! They have replaced the delicious Walt's Fried Shrimp with much smaller, tougher, awful shrimp. And the menu is now a complicated mess! Just ate there on July 3rd. I am so, so disappointed, I don't even want to go back. Again, what are you doing to Red Lobster!?!?

Red Lobster? A joke! It is for years now they keep bombarding me with their ads to a different addressee in the USA. I told them countless times I'm in the UK, and asked them to stop! The "Unsubscribe" button in their emails are an other joke, as it just brings up a window saying: "Unauthorized Activity Detected You are seeing this page because we have detected unauthorized activity. If you believe that there has been some mistake, Click here to e-mail our website-security team and describe your case. Case Number: a750e35c6ae27347764d15920a3199d2a6ac298836d38754f6508e12752d1232" I clicked/wrote them, no result. I contacted them via instagram, this is what they wrote me on 25th of May: "Hi, Michael. So sorry to hear this. We will make sure to remove your email address. Please allow 7 to 10 business day. If you're ever in the US or Canada area, we do hope you pay us a visit! 🦞" Today is 26th of June and they still sending me their harrassing ads. Shame on them...

The Red Lobster in Fredericksburg, VA., was terrible! I'm sorry that I can't rate it less than one star. When we ordered our meal, we asked if we could have extra butter, with our biscuits. We didn't receive the extra butter until we finished the biscuits, which we no longer needed. It seemed as though, we were on their time. "Kay" was our server. I don't think she has been waiting on tables very long. She was unorganized and didn't seem to care very much. She only stopped by our table when it was covenant for her to do so. A big problem that they have is that they DON'T HAVE THE RIGHT TOOLS TO CRACK CRAB LEGS (crackers and prodding tools), which Kay did not mention when we ordered. So we had to send them back because we couldn't get them opened with our bare hands. Then we had to wait an additional 20 mins. to get something else. I would never go back here again!! It's no wonder Red Lobster is going out of business.

My sons took me out to our local Red Lobster for Fathers Day. Got there at approximately 6:30 pm and waited until tight at 8 pm for our meal to hit the table. Right away I noticed my lobster tail did not in any way resemble a lobster tail. Then realized everything on my plate was less than luke warm. Both my sons were the same. The crab "Cluster" on my plate was missing 2 of the legs. Called for a manager and he offered to "Remake" our meal. I told him no that we weren't waiting another hour and a half for an expensive sub-par meal. Paid for our drinks and left. NEVER AGAIN, Red Lobster!!!

More like what went right! I can tell you exactly why they're going out of business and it has nothing to do with shrimp. We got to the restaurant we're seated immediately with almost nobody in the restaurant. Mind you, this is Friday at 7:00 p.m. it took more than 10 minutes for them to come take our drink order. We didn't receive our drinks for another 10 minutes. We ordered 20 minutes after getting there including an appetizer. We did not receive an appetizer. The cheddar bay biscuits were not real. I don't know if they were frozen but they aren't the old biscuits. No extra buttery grease type of stuff all over your fingers that you're wiping off for 2 weeks after. No little chunks of cheddar cheese barely hanging on. They were terrible and we didn't get them for more than 25 minutes. We were brought one cool basket after our food came. My wife ordered a steak medium well and received it medium rare at best. After eating we waited 10 minutes for the waiter. We asked for a ticket. Mind you we already didn't receive our appetizer and no drink refills were offered. Instead of bringing us a ticket he waited 5 minutes went and took another order and then went and flirted with the waitress while I went outside so mad and my wife got up to get our ticket. This was the worst experience at any restaurant I have ever had and by the way the scallops were fake. That's right 100% fake not real scallops some kind of stuff thrown together I've been eating scallops for 50 years plus. The worst service the dirtiest restaurant tables dirty with nobody hardly in the restaurant. There may have been 10 tables of customers while we were there. That's the Red lobster on 13th Street in Columbus Georgia.

This was the worst it has ever been. The food was cold and the waiter was awful and he was hateful to us and I was not a happy person at all after that.

BAD BIRTHDAY Took my Granddaughter to her favorite restaurant Red Lobster for her 10th birthday. They were OUT of popcorn shrimp, she settled for chicken nuggets. I told the server we were celebrating a 10th birthday and the server told us they were OUT of ice cream. The quality of service and food selections has become very disappointing - just shut down. Your time has come and gone.