Red LobsterReviews of redlobster.com

I ordered Garlic Shrimp Scampi and Hush Puppies. On Saturday 3/28/2026. Needless to say it was a delivery order. I was told it would be delivered by 1:13pm it had nothing to due with the delivery company but Red Lobster kept saying they were preparing my order. I waited and the delivery people kept waiting. Finally about over an hour and a half Red Lobster said they had a issue with my order and canceled it. Ridiculous I will never order from Red Lobster again and hope anyone else who orders a delivery from them wont

Since revamp.. the food portions are considerably smaller..still very expensive you are no longer given an option to choose or swap out anything the experience was stressful $150 for lobster fest and i wouldnt even tell u what the crab looked like ..totally left feeling very unsatisfied complained to manager..which was useless..I will not be going back keep in mind i use to love Red lobster..

I dont even want to rate this food. For 100.00 I got 2 maybe 4 oz main lobster baked potato under cooked orzo. Stale bisquets. Under cooked lobster translucent rubbery gross. The mushrooms were so greasy and extremely salty. I called oak lawn ill red lobster after sitting on hold for 5 min. The person who answered the phone said well we are closed right now give me your info and the manager will call u at some point the next day. This place has gotten so bad. This is the 3rs time even when I eat there servoce and food is poor.

Called an order into this Downers Grove location on Finley Rd @7:14pm and prepaid for it. We were told to pickup the food in an hour. Arrived at the restaurant and parked in a curbside to go spot @ 8:15pm. Upon calling the number from that spot we were then told the food wouldn't be ready for another 30 min (90+ min after placing the order). The RL member that answered the phone said we probably called a call center & that they were very busy with diners that evening being the reason we were told the wrong time to pick up.our food. 0/5 is my satisfaction score for this experience.

The night started fantastic... until our waitress forgot about us. She dropped the check when we were three bites into the meal, even though I told her we would possibly be ordering dessert. Iconsider it incredibly rude to drop a check that early into a meal. It's like saying, "Hurry up and get out. " We never saw her again, so i couldn't have paid the check anyway. No refills on drinks, no asking how our meal was, nothing. I asked for a manager after 30 minutes, who was incredibly kind. She did eventually come back and her excuse was literally that she had forgotten about us.

I went to the Red Lobster on Cumberland in Norridge Ill this afternoon around 3:00 pm. When I got there the guy told me to sit at a booth that was next to a family with a bunch of kids. There were lots of empty booths. I was not about to sit next to a table with a couple of families who had a bunch of loud kids. I'm not their babysitter grandma. The parents were very nice they told the kids to be quiet when they saw me get up and move. I got up and sat in another booth. Then I told the waiter I wanted to order the shrimp Linguini Alfredo and some Grilled Shrimp Skewer. I know what Linguini Alfredo is. I've had it many times. It's PASTA with sauce. He actually brought me shrimp WITH RICE. I asked him what this is? He said it was shrimp Linguini Alfredo with rice underneath. I never heard a waiter describe shrimp linguine alfredo as having rice underneath with NO PASTA. He either did it on purpose, he might be very DUMB, or he just didn't want to admit he brough me the WRONG ORDER.

I'm writing because, since the new owner took over, most of the food is geared towards only younger people. When it was owned by the owner, they served grilled rainbow trout which was delicious. Also, my husband and myself loved the mussels which also were cooked in a wonderful delicious white sauce. I know you have to please the younger class these days but, we are living longer and healthy foods also will help you to get to where we are. So, if you would give another thought about incorporating those two back again. Thank you for looking out for the Senior Citizens. There are a lot of us who like to have lunch int the afternoon because most of us are retired. So, please look again. Hopefully you'll see, it's not just young people who like to eat at "RED LOBSTER".

I highly suggest you hire new staff because those people wouldn't stop talking about me if this keeps on happening I won't come in anymore and I'll get a lawyer