RedingtonReviews of redington.com

For the last few years I have been using more and more Redington products, I have started putting the Rise reel on more and more of my rods…I can’t get enough. Unfortunately, I ordered a new Rise 3/4 to put on my euro rod, which was stollen off of my front porch before I could make it home from work. Not having used their customer service support before and seeing some poor reviews online, I was skeptical and my hopes were low. I sent the guys a message and told them what happened, not 24 hours later did I have a no-questions-asked email offering a completely free replacement in my inbox. 10/10 recommend for their products alone, nice perk to learn their customer service is top notch as well. Very pleased customer.

Broke one of my favourite fly rods and contacted Redington to get a repair. The customer service from each person I dealt with exceeded my expectations 10 fold! Not only that they shipped me a brand new rod in a nee case all within 3 weeks. I cannot speak high enough of their customer service and dedication to taking care of you.