Luisa R.
Not very pleased.
I've purchased a a product from you before. This time I was unable to complete my order. I am stationed on Guam and apparently you dont ship outside the US. My question is this: when when filling out your card information, why is Guam even an option then? ( The drop down box lets you choose Guam as a state). Although Guam is not part of the continental US, it is a US territory. US PS can be used, tracking and confirmation works as well. It just takes a bit longer.
Response from Redding Medical Inc.Nov 13, 2013
Luisa, I am sorry that your order could not be processed. Redding Medical is a continental US distributor for Littmann and Welch Allyn, and as such, we are not permitted to ship their products outside the continental US. We do ship other products outside the US, so that is why we have Guam as an option. Our website under Customer Service, International Shipping, does state our policy. I am truly sorry for this inconvenience. It frustrates us also! If you have an address in the continental US that we can ship to, then we can process your order. Sharon Redding Shipe


