customer
Website experience
Website layout is poor,

Redding Medical Inc. Equipment & Scrubs is proud to be an authorized distributor of:3M Littmann, Welch Allyn, Summit Doppler, American Diagnostic, Seca scales, Nonin, UltraScope, Cherokee, Landau, Dickies, Urbane, Professional Case, Prestige Medical, PediaPals, and Much More!Redding Medical Inc. Equipment & Scrubs company is a family owned and operated business founded in 1975.
Redding Medical Inc. (reddingmedical.com) has 3,707 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 79 reviews with 1 star · Clear filters
customer
Website layout is poor,
Jessica Blanding, M.
Purchased a personalized stethoscope from this company and had it overnighted because I misplaced my regular one. When I received the stethoscope, the engraving was not what I verified on the website. Speaking to multiple people in customer service, I was blamed for the misprint from not properly verifying (I did twice), to my phone autocorrected (I was on my laptop). Spoke with the owner who's only response was that they paid a lot of money to have a perfect system and that no errors ever occur (I guess there is perfect technology out there). There was no true customer service. They don't care about customer satisfaction, as I was referred to their high reviews as evidence that they don't have problems. I will never purchase from this company ever again.
Response from Redding Medical Inc.Nov 23, 2022
Hi Jessica, The engraving on your stethoscope was how it was entered when you placed your order. We are not able to change or alter what a customer enters on the website. We also sent you a verification email showing what will be engraved with a preview. Thank you Matt
Андрій В.
1 month ago I ordered Cherokee pants, scrub hat and tshirt. But I didn't receive any feedback. Please contact me
MB
Ordered a stethoscope 8 days ago. Never arrived. Paid for fedex because it was needed for work. Weather problem somewhere resulted in fedex unable to track or project shipment.. Called Reddington to get ANY kind of information whatsoever but spoke to a young lady who sounded as she only cared about answering the next call. Inquired if she could share any information about other recent customer complaints that might indicate if the problem was local to her region or mine. Did not seem to be able to follow that line of thinking. Problem was obviously with fedex so why should she try to do anything?? (Of course we all know fedex communications go to call center with even worse customer service.)That is not the perspective you take to keep a customer.
Response from Redding Medical Inc.Mar 4, 2021
Hi Marcus, The winter storm that went across the country provided extreme delays with all shipping companies. Major shipping hubs experienced snow and ice that they were not accustomed to, putting everything at a stand still. I also do apologize about your customer experience with Redding Medical. We were inundated with calls with your same request but had zero information to provide. I do see your package was finally delivered on 3/1/21. Please give me a call or email to discuss further. Thank you Matt [email protected] 410-526-9755
customer
Purchased 2 items and delivery paperwork for the package listed both items, but the box contained only 1 item. Unfortunately I have no proof that the 2nd item was omitted (no follow-up for a refund).
Response from Redding Medical Inc.Jan 4, 2021
Hi Melanie, I see you received your package 7 months ago on 5/28/2020. Due to the length of time we may not be able to review what was missing from your package but I would like to try. Please send me an email with what you are missing and I will look into it. My email is [email protected] Thank you Matt
Mayra B.
My tube has gotten bad
Response from Redding Medical Inc.Sep 25, 2020
Hi Mayra, Please give us a call if you are having an issue with your tubing. This stethoscope was just purchased and it under warranty. Thank you Matt
Laura M.
Non mi sono trovata per niente bene, arrivato in ritardo, ho dovuto pagare ulteriori spese per la spedizione e non ho ricevuto il colore delle scarpe che avevo ordinato! Pessimo.
Haya
Because my order is very late not arrived