RedbridgeradiocarsReviews of redbridgeradiocars.com

If driver can't get through to you on the phone they will refuse to get their lazy backside out of the car to, God forbid, ring the doorbell. Picking up a child from a school in the middle of the day, who is obviously not allowed their phone on them, they would rather drive off than ring on the doorbell. No common sense at all, such a simple resolution but these people don't have the brain cells for it obviously. Refused a refund or return to actually complete the job. Absolute thieving scumbags. Also extremely rude with zero customer service skills.

UPDATE Driver arrived 2 hours after I landed and made no apology. Claimed he was stuck in traffic but the link to his location showed he was at Heathrow. Either he was double booked or was at the wrong airport. Both the driver and the office claimed it was simply traffic which isn’t true as Google maps and Waze shows traffic is not heavy. Lying adds insult to injury. **** I had already booked a return airport transfer to Gatwick with RRC when I had the first awful experience with them. Obviously I would have cancelled the second trip except there was no availability with local cab companies so close to my trip so had to rely on RRC again. I called the day before to triple check everything and was assured everything was in order. I’m now standing at Gatwick waiting for my car because the driver is dropping someone off at Heathrow! I will have to wait over an hour for him. Again it’s a day when the rail workers are striking. I will never use this useless, incompetent and unprofessional company again and I suggest if you need a guarantee of getting somewhere on time, you don’t either.