RedbridgeradiocarsReviews of redbridgeradiocars.com

Been using them for years no pronlems however theyve closed my local office at redbridge stn. So all cars come from hainault , they have driver shortage especially late evening . I regularly travel from chadwell hth to redbridge in evening and usually 20 mins to wait as you see taxi at hainault on app however i am in a house so not a problem .

I booked a cab without reading the reviews on trust pilot but I hat tell you that the reviews don’t justify the service at all . I had a cab booked to pick me and family up on 2/4/2025. I booked a 6 seater as I had extra luggage with me . The car they sent was a Mercedes Vito which was absolutely fantastic. Had more than enough space in it. Driver Shah gave us a brilliant service even offered us water .. I have used so many cab forms before but I must tell you this was the best experience . I live in Hornchurch and they did not hesitate to come here at all . I defo will recommend this service !!

I wish I had read these reviews before I booked. There were 3 of us with 5 cases. I booked a six seater and was told I had to pay extra. The driver was late and made excuses. He also would not stop trying to justify charging us extra. NEVER again. Please save your money book with another company even if more expensive. They have spoilt which was the end of a lovely holiday.

This cheap company has the audacity to charge you for the service you don’t receive and when you call that fraud, their response is to tell you to do whatever you can. They owe me £160. Stay miles away from them for your own safety and safety of your loved ones.

Very poor service, often late and now demanding cash up front before taking a passenger. Driver blames the office, the office says it's up to the driver who is apparently self-employed. I would never use this company again.

My elderly mother arranged with the Redbridge Station Office for a cab to take her to her dental appointment in Wanstead about 3 weeks ago. The driver did not listen to instructions and wrenched and destroyed my mum's Rollator when trying to fold it up to load it into his boot. He said it would be OK tied up with string! He then got lost as he wouldn’t follow my Mum’s directions (she gave clear directions as she had been there before). When they got there eventually, the driver took my Mum's destroyed Rollator and told her to follow him whilst he gave her a demonstration of how now she should walk with it! Totally missing the point that she needed it for support. She was upset, feeling insecure and stressed and had to sit on a wall until she could go into the surgery. A family friend had to collect her after her appointment. My Mum complained about the driver to the cab office. The manager. based at the Hainault office, eventually rang her but wouldn't take any responsibility or pay for a replacement Rollator. He was rude and spoke down to her and upset my Mum even more. My Mum wants to forget the experience, but she has lost £150 for the price of a new Rollator. I have delayed writing this review as she has been very stressed, but I want to warn people about using this Company.

I had two disappointing experiences with this taxi company. During the first ride, despite prepayment, the driver demanded extra cash, waking up our newborn upon arrival home after 1 am. On the second ride, despite repeated requests, they failed to provide a car seat and sent the same driver. Inconsistent service and disregard for customer requests. To avoid at all cost!

Disgusting controller (20/11/23 -8.50am) . Screaming down the phone at myself for telling driver off, firstly driver was 20 minutes late as they were every day last week, making my granddaughter late for school again. I had a major hospital appointment today and had a connecting lift , obviously too late , so still trying to juggle appointment. Driver just kept droning on about how he cannot drive down Chelmsford rd and lying about everything. Not worth the time or money. Majority of drivers ok but inept controllers make it a nightmare.