RedBox RxReviews of redboxrx.com

It was a great experience with Redbox.. it was quick and easy… I don’t have healthcare for a few months so this seemed the easiest thing. Probably not on Redbox but I was disappointed with the updates from USPS. They gave a delivery date, then missed it, then said running behind and no new updates until it was being delivered 21/2 days later. So other than post office delay, Redbox was great

Order and delivery process is fast, however, Tretinoin with RedBox Rx is quite a bit more expensive than other online pharmas. So I will look into my options.

I can't comment on the effectiveness of the nature of the medication that I got prescribed but I can say when I did place my prescription order within 2 hours I already had it approved which is very fast I only didn't give it five stars cuz I haven't got my medication yet but really great service so far

Appts are scheduled pretty quickly. My provider is ok. He is friendly. He rushed the last visit. Just for a refill though. No biggie. Only issue I have is my appt was on Monday and my visit was not signed off on until Saturday. Unfortunately, you can not get your prescription until the provider completes the visit. My visit stayed in review from Monday to Saturday. I explained I only had 3 days left on my meds during the visit. I had to call the pharmacy to get them to tell the provider and they suggested he call in a two week supply until I could get mine in the mail, which was great I could get it that day. More expensive through my hometown pharmacy. Pharmacy customer service was super nice and handled it quickly for me so I didn’t go without. Make sure to make your appointment ahead of time so you don’t run into this issue.

Heads up, they charge you ahead of time for video appointments, even if the provider doesnt show up. I was in the waiting room before my appointment and waited 15 minutes for a provider but no one ever joined the call. I called the number they tell you to call when it's 5 minutes past the appointment with no provider and it went right to voicemail, I left a voicemail but no one called me back until the next day. I left the waiting room because I couldn't wait any longer. Redbox then told me I had a "missed appointment" and I needed to reschedule, I did but they charged me again. I emailed asking them about the charge but no one has answered me yet. Not happy. Update: after posting this review, redboxrx refunded the charge for the appointment missed by the provider, much appreciated!

I’m waiting to receive the medication before I go all in but I will state the process was extremely quick and easy. I requested the same medication/strength I had used, up until my dermatologist retired, explained my request, submitted 2 pics and a few hours later everything was approved.

Lots of information on the website. I felt very comfortable and confident using Redbox. The shipping was quick. The communications were clear. I did not like the checkout process. I had problems with the website and paying. I am not new to online paying so it makes me even more irritated that I had such a process. They can't change the website. I suggest they add PayPal which would make it so much easier for me. I will use them again

Overall experience was easy. Phone connection seemed spotty when I called but that was manageable.