RedBox RxReviews of redboxrx.com

I paid 69 dollars for a UTI prescription only to be texted 24 hours after I paid that a prescription was not going to be written because I had indicated flank pain. I do not have flank pain and it was accidently checked on a long list of boxes they have you go through and check off. There is nobody to take my call and nobody is answering my email. Absolute SCAM.

You should safe me the money I paid for the video consultation, if you don't prescribe Aldactone to patients who suffer from a thyroid problems, period. I didn't have to pay $60.00 for three minutes, after she ask me about my thyroid, it was my response when I answered all those questions. Put it simple and clear when you don't want to deal with mixing medications, I was so disappointed.

I paid $70 to not be given a prescription for a straightforward eczema rash. I used them since my insurance has a high deductible to meet. I think they want to send you prescriptions and since I chose to do pickup they won't give me the prescription. What a scam

You have to pay for a missed appointment . Providers fail to input information in going in a circle just to get my medicine.

So if you're trying to find a medicine to help you. You will end up paying about 100 bucks to get one prescription. If you take it and it gives you a side effect and you must discontinue it... Well you're out of luck. They won't refund you in any way, not even allow you to talk to the same doctor and get a different prescription without another 100 bucks. It's such a scam. Shame on you for praying on people without proper medical access.

This is such a rip off company I would not recommend them at all due to this recent experience that i had. Before I order any prescription I made sure the total price to pay. It was presented to me as an itemized order $10 for each pill plus $19 for consultation if I decide to use Redbox. If I chose my own drugstore place I was supposed to pay $65 for the 2 pills prescription. I ordered yesterday night. Today, as I was looking at my bank statement online I noticed they charged me $39 and $20. When I called them they told me $39 was ONLY for consultation. I was trying to explain them that's not what their website showed me yesterday before I clicked to pay. And if that's the case then, I wanted to cancel the order and get my money back. They REFUSE to cancel order or refund me, stating that the prescription was already sent to their drugstore, but don't they have a phone to call and cancel before it's shipped??? I wish I could look the reviews of others not to even bother surfing on their website! What a shady company with no integrity! Have a Friendly user website. Have the prices very clear so as not to get surprise charges. Obviously, you are NOT an honest company. Called yesterday morning to cancel everything and you REFUSED even tho you shipped the medication yesterday night!!

I had an extremely disappointing experience with Redbox's customer service, which I consider one of the worst. Despite not receiving my package, I reached out to Redbox five times to inform them of the issue. Their response was limited to just two emails, sent a week apart, in which they merely suggested I check with my neighbors or contact the post office to locate my package. Redbox's approach to handling customer issues is highly unprofessional and shows a lack of proper customer support. After receiving no assistance from them, I requested a refund, which they outright refused. Be cautious of these scammers; their only interest seems to be in taking your money, not in providing any real support.

This is such an odd company, i would not recommend them at all due to this recent experience that i had. I ordered my prescription, it was marked “delivered,” but when i went to get my package, it was not there. I messaged the company who then told me to file a claim with USPS, which i did, and USPS investigated and confirmed my package was “irretrievably lost,” and they gave me a letter to show that status to redboxrx. The letter states that because of this status redboxrx can file a claim, which i assume is to get their money back from the lost package, and then also because of this status, I can receive a refund from redboxrx. It clearly states this is the letter from USPS. Even after showing them this letter several times they REFUSE to refund me. They say that the letter does not say that the package is lost, when it clearly does. I’m concerned that they’re filing a claim for the lost package and then leaving me high and dry with no medication. What a shady company with no integrity! I have ordered from them in the past with no problems, but the one time i did have a problem, they were unwilling to help me. i would say buyer beware! if you have a problem they will not help you! *edit to respond to redboxrx reply* At first was thought that my order was sent to the wrong address. After confirming the address that it was actually sent to, and still not finding my prescription, I filed a claim with USPS, which as stated previously, confirmed that the package was lost. I’m not sure why redboxrx continues to mention an address change on my profile, when that is not the issue at hand.