RecruiterflowReviews of recruiterflow.com

The migration process was oversold. What I was told would take a couple of months to migrate approximately 19,000 records stretched to about 8 months and was never completed. During that time, RecruiterFlow continued billing quarterly, in advance, for multiple user licenses. I paid for three quarters of subscription fees while my team never had a usable ATS. I repeatedly asked for billing to be addressed until the migration was complete, but no accommodation was ever provided. Instead, I was repeatedly told we were "almost there" and would be up and running soon. Meanwhile, I was paying for both RecruiterFlow and our current ATS as well as supporting tools it was supposed to replace. We were spending thousands without an end in sight. The most disappointing part of this experience wasn't that the migration failed. It was the lack of accountability afterward. After spending thousands of dollars on a platform my business never got to use, the Director of Customer Success (Raman) concluded that the extended migration was MY fault. I also reached out to the CEO (Manan), who initially said he would look into the situation, but no resolution was offered and now communication has stopped. Over the last couple of weeks, I've learned that other customers have reported similarly difficult migration experiences. I also know of at least one agency that received a refund under comparable circumstances. That makes it difficult to understand why my repeated requests for a reasonable accommodation were denied. Based on my experience, RecruiterFlow's handling of failed implementations appears inconsistent, with different customers receiving different outcomes. Software implementations can fail. What defines a company is what happens next. RecruiterFlow chose to keep the money, blame the customer, and walk away. Based on my experience, that's not a company I can recommend.

I wish I never signed up for RecruiterFlow. I've got a long list of reasons why, here's the ones I can think of off the top of my head - It's both a CRM and an ATS. It's the best at neither. I think it could be good if you upgraded to the AIRA plan, but that's only available as an annual plan for $2400 per user per year. So for a team of 3, It's $7200 upfront to be able to use the AI features. There's no way I would ever pay that for a software in an age where I could use Claude Code to build a fully custom one. Without paying the $7200, you're limited in the functionality you'd expect in a CRM, which makes the CRM worse than basically every $50 - $100/month CRM. Once I realized that, I was paying $200/month per user for an ATS that's okay, but far from ideal. If it was $200/month, I probably would've dealt with it. At $200/user/month, with a team of 3, I'd be paying $600/month for an ATS. There's far better options out there. I switched to Ashby. - The customer service isn't good. They say customer service is available 24/5 (Idk why not 24/7), but it takes like 4-6 hours to get a response on the live chat. Which I definitely wouldn't consider 24 hour a day support. - There's a lot of things with the ATS that don't make sense. Example: It doesn't parse resumes automatically. If you want the resume parsed, you have to do it one by one. I asked their team if they could update that and they said no, and that I should just make my application page longer to include the info that's already on their resume (Like their work history). It seems like a very simple problem for their dev team to solve, they didn't seem interested in solving it. - Their migration process seems intentionally difficult. Once I switched ATSs, there was no information on how to migrate out. They told me to book a call, and they had limited availability that didn't work for me. In that time, I couldn't cancel my subscription because the resumes were still saved in RecruiterFlow. When I finished migrating my data, I requested a refund for the period in between when I wanted to migrate out, and they said no. They have a great careers page. Everything else, I didn't like about RecruiterFlow. I know now that there's better options. I wish I would have spent more time looking into those other options before signing up with RecruiterFlow.

I liked Recruiterflow at first, but recent issues with billing and prices increasing without notice has really put me off! I have to chase the billing team and CEO multiple times over the course of months... just to pay them. When you do get a reply it's very clearly AI that doesn't actually answer your questions. They never apologise for the delay or the inconvenience caused either.

Powerful Automations & Outreach ToolsYou get more for your money on Recruiterflow compared to other CRMs… automation tools for tasks that used to take hours

I like how simple RF’s platform is – I also love the ability to view candidates within the job and see their stages. The candidate view is also great.

The system is really clean and user-friendly. Easy on-boarding process and clear pricing and functionality set out from the off. Ability to submit new feature requests with visibility as to what's important to others, plus a rating system so you know where your idea/request falls priority wise. Great customer service, both individuals I dealt with from inception to date are friendly and quick to help with questions. We were brand new into recruiting but Recruiterflow has become one of our biggest assets. Not sure what we'd have done without it it in all honesty.

I had a great experience using Recruiterflow. The platform is intuitive, easy to navigate, and really helped streamline our hiring process. The onboarding was smooth, and the support from their team has been exceptional. A special shoutout to our account manager, John, who was incredibly responsive and helpful throughout, making the transition seamless.

Great product, always innovating and best of all the service (Looking at you John Kottoor)