RecovryzoneReviews of recovryzone.com

I had a very disappointing experience with Recovery Zone. I purchased their product based on the advertised 100-Day Money-Back Guarantee, which suggested a risk-free opportunity to try the product. Unfortunately, the product did not perform as expected, so I followed their process and requested a return within the guarantee period. Recovery Zone approved the return and provided instructions, and I paid to ship the item back at my own expense. After they received it, they refused to issue a refund, claiming the item was not in “resellable condition.” This was extremely frustrating because the product had only been used in a normal way to trial it, which is exactly what a 100-day guarantee implies. Despite advertising a satisfaction guarantee, the company ultimately declined the refund after the product had already been returned. I was then told I could either pay to have the item shipped back again or have them dispose of it. The whole experience made the so-called “money-back guarantee” feel misleading. Customers should be able to trial a product as advertised without the risk of losing both the product and their money. Very disappointing customer service and a frustrating process overall. I would not purchase from them again.

My main complaint is the chiller ,nothing but issues trying to restart it after cleaning the filter (which is way too small as well ) Air gets trapped in the pump and it's not self priming ,so is an absolute nightmare to try and get it going again ...constant stop start E2 fault ,restart bleed it time after time. It's very frustrating and it happens EVERY single time ... WOULD I RECOMMEND NO ..nearly took a hammer to it through frustration!! Its now turned off and will try time after time to restart ,while it drains all the water from my bath. . Its a JOKE !!! Would return it if I could ,go elsewhere!!!...the supports can also come apart ,so be careful,I've held mine together with cable ties ( yeah it's not funny anymore) Customer service at best is 1 star 🌟...would give zero if I could. Will try again to restart it .

Absolutely disgraceful in all aspects. BE WARNED the claim on their website which APPEARS to have major sporting organisations trusting them is deceptively worded. On close inspection the claim actually makes a broad non specific claim referring to those who participate in a variety of sports. Their 100 days refund policy cleverly hides costs they deducted from returns. Customer service is atrocious. Shameful in every aspect. John H.

Possibly the worst company I’ve ever dealt with. Support team is incredibly poor, complaints are always shifted and responded to with AI, response times are terrible, every likelihood they respond to this faster than an email. Can’t rate the product, been waiting for 5 weeks to receive it, asked for refund more than 3 times and never received either.

I've had problems with the sauna lid since I bought it. I tried contacting them on instagram, emails and nothing. I've bought over 5 lids in just 1 year and the last one broke after 1 day using it. Worst customer support ever.

Sauna steamer doesn't work upon arrival and theres no customer support at all. Worst company ever

they have no after sales service. there is no contact phone number only an email and they dont respond. their product is not good. its lasted 4 weeks from date of purchase and has broken already . my suggestion buy from an alternative source.

Terrible products, worse service, tried to complete a faulty product return and they ghosted me.