RecellExchangeReviews of recellexchange.com

Order was in great shape and arrived quickly

case came 3 days early in good condition already charged and works perfectly.

Easy site navigation; Order process was simple and shipping was quick. Pairing was easy and now have use of items again!

I purchased AirPods for my daughter. The selection was great. The item arrived quickly and with easy to follow instructions.

The case came in and has been working properly for me since so yea I am happy to buy from them

They provide really good customer support by far of any brand i have purchased from . Please keep this up customer service is very important and most neglected!!

I had a great experience with your customer service today agent Joshua. I had ordered th wrong EarPod and needed to cancel and get the correct one. Not only did he hold the wrong order, he was able to get me in the right direction with gotta say with ease with his direction. He got me the correct pod I needed for my wife and refunded the difference.. Easy as that.. Thanks for the great customer service I will be a repeat customer and let others know about this service!

I ordered a replacement ear bud, but was shipped an older version that is not compatible. I bought an AirPod Pro 2, they sent an AirPod Pro 1, which is older and not compatible with my existing case and left bud. I later bought the correct one from Apple directly and it paired immediately. I reported it immediately and had to drive it to the post office to return- which I did that day. After which they sent multiple emails questioning me about whether I’d charged it, what my existing set was, had I watched the pairing video? After sending multiple responses they finally asked me to send them tracking and said they refund me when their incorrect product arrived, the tracking they sent me, mind you. I did. It arrived. They sent me a store credit. So I can buy another fraudulently marketed product? I again reminded them I had been promised a refund, in writing. And was told they’d need to escalate. Then they said they would need to charge me a $7 fee to do a refund. DO NOT buy anything from this company.