RecellExchangeReviews of recellexchange.com

I purchased a 2nd generation left AirPod replacement last October and recently started experiencing rapid battery drain after 20 minutes. I reached out to their support team to see if it was still covered on warranty, and I was told it was. I submitted a warranty claim and mailed the faulty AirPod back. I then received an email from the Ops Manager, Armando, that my claim was denied due to rapid battery drain not being covered on the 1 year warranty. Apparently there was some confusion with the details of the warranty terms that was communicated to me, but Armando wanted to show that they appreciate my patronage and sent me a replacement free of charge. Great business!

I recently noticed that the AirPods I have now, the case itself had been starting to show some signs of wear and tear. I use them constantly, throwing them into my already chaotic purse…always in a hurry..I realize I’d have to soon replace them if I didn’t protect them better. This company offers very affordable prices for cases. The one I ordered was blue, it came with a cleaning wand, one that I’d never imagined I’d need. It worked great! Shipping was extremely fast as well. Will be back on here for more gadgets!

Where do I start? The item they sent me is defective. I email support and they respond once asking for email address and phone number. I quickly respond and left unread. They don’t respond to my emails. I have to send follow up emails asking them to please send me a return label so that I can return my defective item for a refund. It takes them days probably would be longer. If I didn’t follow up they’ll send one email and again basically ghost all I wanna do is send my item back for a refund, but even if I send it back. I feel like they’re just gonna keep my money. Keep a defective AirPod and keep screwing people around. This is the worst business model I’ve ever seen. Worst customer service I’ve ever dealt with. I do not recommend this company. Save your money. Save your time. Save your frustrations and order somewhere else or brand new.

Thought I ordered the wrong part so I emailed their support team. They were so quick to respond and helped me figure out that I actually had the right part, I was just pairing it wrong. Would order from them again.

Fast shipping. correct price, item as described.

Wonderful.\nJust Spotify, they need became a very fast time when I'm very happy with it wonderful price.And it's super worse , really good works , really good works , really good

I recall merchants going above and beyond insuring the customer would be returning if there would be a need for similar products. It was refreshing doing business with people whose words mean as much as a handshake. They have a customer for life. David Solgan MSW CSOTP

Muy mal servicio no te mandan tu pedido no más se quedan con el dinero