RecellExchangeReviews of recellexchange.com

They're ordering process was a nightmare and I'm unable to make any changes to the order. There was Zero customer service. If you order from these guys know that you're committed there's nothing you can do about it after you ordered you cannot cancel you cannot get a refund you can go through the motions of it but nothing will happen and nobody will communicate with you. Then the answer here that they did not receive the emails and I would send the screenshots to them right here if I could but just pilot doesn't allow that. Nevertheless stay far away from these people do not order from them

Came earlier than expected and product was in great shape

Just don't. I ordered a set of Airpods in supposed excellent condition. One would die instantly. They instructed me to return the set and that they would send an entire new set. My package comes and it is just a case with no Airpods inside. They tell me, no worries, we'll just send the Airpods now. They do. Mic doesn't work. I let them know. They say, no worries, send just the pods back and we'll send you a new set of pods. They do, mic doesn't work again!! They tell me I can return everything, but here's the issue. The timeframe for returning the original order is up at this point, and because they sent the pods separately (in an order that says it costs zero dollars), returning them gives me zero dollars. They tell me, no worries, return the entire set and just include a note explaining and you'll get your refund. It's been 5 months. No refund. Every time you send a message you get a useless response from an AI bot. I am so fed up and want my money back, and it's nearly impossible to speak to anyone there. And even if you do, they make false promises they won't keep. TLDR: They sent me multiple faulty items and still have not refunded me despite claiming they will.

After losing my Beats Studio Buds charging case, I ordered a replacement on RecellExchange. It arrived ahead of schedule and has worked perfectly.

Ordered online. Was here in less than a week. Worked perfect! Very happy….

I love my Beats Pro 1st edition. I have my original and my spare. Unfortunately, the left is apparently a fave for me. I lost both left sides ear pieces. I was completely bummed. my husband bought the newest beats for my an orange pair. They are incredibly UNCOMFORTABLE!!! I cant keep it in my ear very long. Im trying to keep my original beats pro until something as good and comfortable comes along!!!

Pretty good company. If you have an issue just contact there support team and they will get to you instantly.

I have posted a request twice looking for assistance with pairing a second replacement of a headphone. Since receiving the replacement I have not been able to pair. Now the good bud no longer works