Amy Boufford D.
I believe this company to be a bait and…
I believe this company to be a bait and switch type company. They told me they would give me $230 for my phone and then only offered me $100 for it when I sent it in. When I refused, they offered me more money, which I also refused. I believe this is what they do to people, hoping people get frustrated and just accept what they offer so they don't have to go through any more aggravation. My phone was in excellent condition but I listed it with them as good since I had had it for some time. They found all these things wrong with it that were not true. Complete scam. Update: Company reached out to Trust Pilot to say I was never a customer. I sent Trust Pilot documentation proving otherwise. That alone is a disreputable thing to do. I asked for my phone to be returned and when it was returned, the issue they claimed to have with the volume did not exist, nor did it when I sent the phone in. They sent me a video trying to show the "problem" but it had to be totally fabricated since the problem does not exist. I have since resold the phone privately and the buyer is extremely happy with the phone and the great condition it is in. The phone works perfectly.