RebornartdollReviews of rebornartdoll.com

The doll my 5 year old granddaughter received for Christmas looked similar (like a cheap copy) to the one I she thought she was getting by viewing it online. The doll online had real life-like hair and chubby cheeks. the doll she received had painted on streaks for hair and a much smaller head. The doll set did not arrive as a set. Even though I paid extra for a set which showed a doll and her extra items in a box together, The doll arrived separately from the carrier and clothing. The rest of the set came weeks later from China wrapped in a ball in a mail plastic wrapper! Totally cheaply done. No care given to the items and I had to unroll it all and try to re-shape the doll carrier before wrapping it up for Christmas. The whole thing is a huge disappointment. The company is only willing to give 10% back to me.

BUYER BEWARE!!! This is a fake and scam. The dolls you see online are NOTHING like what you will receive. DO NOT ORDER from their sites. My daughter was SO SAD Christmas morning. I hope this review finds someone as I didn’t see any true reviews of this company and I suspect the reviews on their website are fake.

Awful doll. Hair is shedding. The eyelashes are falling off. The silicone is so sticky we’ve had to wash it and apply baby powder several times, and this is just day two! I paid $289 and ordered a blonde doll - received a brunette. I should have checked the company on Trustpilot before I purchased. Do not make my mistake - do not buy a doll from rebornartdoll.com

If I could give -10 stars I would! My daughter opened this gift on Christmas morning and burst into tears. The beautiful baby in the picture is nothing like the freakish doll we received. I have been in email conversations for 3 days, sent images and requested a refund… today they have told me the maximum I can get is 30%. I feel so stupid for not checking this was a legitimate site and I am blown away they are still allowed to operate! PLEASE DONT BUY FROM THIS PLACE! The return address offered was some persons house in China… the doll is horrendous and scary looking with matted hair and a bright red face! I will be doing my best to put warnings all over the internet!!

Similar experience to others. My daughters doll was not as pictured. Their customer service was junk so I just filed a claim with my credit card company as these guys are chinese scammers. They asked me to ship the doll to Mr. Ting in guangdong china. Unreal.

If I could give zero stars, my review would be more accurate. I never received delivery of my order. It was lost in transit. This company refused to give me a refund. They have over $200 of mine that needs to be refunded and they will do nothing to help. They are completely fraudulent and I would recommend any customer avoid this site.

Follow up: I filed a dispute with my bank and got my money back! This company is a complete scam. The product I received was cheap, defective, and nothing like what was advertised. The hair started falling out almost immediately, and now the eyes are literally falling out of the doll. This is beyond poor quality — it is unacceptable and borderline fraudulent. What makes this even worse is the customer service. I contacted them multiple times requesting a refund, and instead of taking responsibility, they deliberately avoided the request, gave vague excuses, and kept trying to dodge any real resolution. It’s clear they have no intention of standing behind their products. This feels like a company that takes people’s money and hopes they’ll just give up when problems arise. I feel completely taken advantage of. Do not trust the photos, the descriptions, or the promises — they are misleading. Save yourself the frustration and do not buy from this company.

I paid $100 for a doll that isn’t hardly worth $20. I literally could’ve found the same quality doll in a walmart. I asked to return, even if just for store credit. Customer service contacted me saying the best they can do is a 10% refund!!! Please don’t waste your money on this scam site!!!