RebornartdollReviews of rebornartdoll.com

Got this doll for my daughter for Christmas and hair is falling out and the skin is all sticky. Contacted sippy a number of times and never received a reply. Worried I can’t dispute transaction now that sometime has gone past

I’m extremely disappointed with my experience. The doll they sent me was not the doll I ordered — completely different clothes, different accessories, and even a different doll altogether. When I reached out, they asked for photos, which I provided, clearly showing the mistake. They apologized but then only offered a 10% discount on the purchase of another doll. I replied explaining that I simply wanted the correct doll I originally paid for, and after that, they stopped responding entirely. No replacement, no resolution, just ignored emails. Very unprofessional and frustrating. I would not recommend buying from this website.

Actual baby isn’t what’s depicted in the description or picture at all. And for the love of God, do not pay extra money to get the rooted hair, when we opened the box, the dolls hair was all over her body. The hair comes off in patches and within one week the baby is bald. The hair just falls off, you don’t have to do anything to it, it just falls out. Complete waste of money.

I sent an email explaining that I received the wrong doll (caucasian) when I requested an african skin tone doll. The company’s respondents Mona or Alina did nothing to make the correction. They repeatedly stated the african doll comes in many shades. Clearly the picture I sent shows the doll being white. The first time I ordered the exact doll for someone else it was right one some how do they screw up the same exact order? And they refused to give me back my money or simply exchange the order out for me to receive the right one. In fact, they’ve stopped responding altogether. Completely ignoring and disrespectful to the customer. They need to be held accountable!!

I also got scammed. I am emailing back and forth and they started at 10%, 15% now 25%. Haven’t got anywhere. They sent me an address to mail the doll back to China for a full refund but no label. The label has to be provided by them since the doll is not what was advertised and on receipt. Last option is to go through PayPal so they can do aCharge back. Someone else recommended to do this and seems I might go that route.

One star is being way too kind. This company steals, scams, gaslights, and has awful customer service through and through. 1. They order cheap vinyl dolls from amazon, Alibaba, shein and then resell them as handmade artisan silicone reborns. Reverse search any one of their listings to see where it's originally sourced from. 2. They advertise that the dolls have heartbeat and coos when they do not. 3. They tried to gaslight me and tell me that the counterfeit product was made specially with variances from an artist, as if I didn't reverse search the listing. 4. When I accused them of stealing reborn artists work to sell cheap dolls and that I would file a lawsuit on the artists and other scammed victims behalf, they never denied the practices, they became worried and offered me a 5% refund increase on top of the measly 10 and 15% they offered. (Their refund offers only covered shipping and taxes which I did not have a problem with. I have a problem with the fake reborn I received.) 5. I traced their listings and company operations back to multiple other sites including reborndollsshop and babeside, therefore be weary of those sites as well. They are all owned and operated by rebornartdoll. I ordered a $120 handmade silicone doll and received a cheap piece of mass produced vinyl.

Achat d'une poupee recue qui ne corresponds pas du tout a la photo du site elle n'est meme pas en silicone. Apres reclamation 15% de rabais puis 30% je n'en veux pas la poupee est affreuse. Pour etre remboursee je dois renvoyer a mes frais la poupee en chine !! Site menteur et arnaqueur

This website is a total scam, the pictures are not even theirs. They are stolen from other websites. You pay a doll for almost $100 usd and get a cheap plastic wanna be reborn doll that has nothing to do with the picture. If you want a reimbursement they say they offer you only 10% back and you keep the doll, or you have to pay the shipping to china. DO NOT buy from this website