RebornartdollReviews of rebornartdoll.com

Didn’t really expect the dolls to be exactly like the photos online but I did expect them to include the clothes advertised. I bought 2 different dolls with different outfits. What I got 2 dolls exactly the same and 2 same disgusting outfits. PLEASE DO NOT ORDER TO AVOID BEING DISAPPOINTED. This site is a SCAM

Worse company to deal with! Did not get doll that I ordered and they refused to make it good! Do not purchase from them ever!

I would give zero stars if I could! I ordered a doll a month before Christmas and still have not received it! Every time I email them asking for a refund because the doll is lost they just send me the tracking number. I wish I would have looked up the reviews before I wasted my money!!!

The doll ordered was not the one received, quality of doll was awful. Hair was like plastic straw. Great niece who’s 3 loved it and wouldn’t let doll go otherwise I would have returned it in a heartbeat. Definitely not worthy of 74.00 !!!!! Don’t waste your money like I did.

Never buy from this seller. I ordered a doll for my daughter and what I got was absolutely nothing like what was advertised on the website. Not only did the doll looked absolutely nothing like the picture advertised, it smelled horrifically of plastic. I do not think it is safe to use. When I contacted them regarding the return they tried to press me into keeping it offering first 10% and then 20 % refund. I insisted that I wanted to return the doll (I couldn’t even resell it because of the smell) they finally gave me the instructions how to return it. I followed the instructions, it cost me £20 to rerun it. It has been delivered and accepted, still no refund! I wrote twice to them showing the screenshot that the doll has been delivered, but now they don’t even reply. It is a complete scam and rip off. Keep your money away from them!

SCAMMERS. I ordered a supposedly 16”, 5.51 pounds, full silicone reborn baby doll for over $200, what I received was a TINY 12” 3 pound doll that looked absolutely ridiculous. I was so excited to receive this doll & it took about 10 days to arrive but when I seen it my heart sank. I could’ve got the same doll for $20 from temu!! When I filed a claim with PayPal to attempt to get a refund the company stated that the doll I got was exactly what I ordered, even though it had a completely different size, length, & face than what the pictures & descriptions & even the reviews showed. They said there are “slight differences” with every doll purchased LOL. The reviews are ALL FAKE. They offered a 15% refund LMFAO. I had to escalate the claim through PayPal because they were no help. Then they said I can send back the doll to china for a refund. It costed me $87 to get the shipping label to ship it back! The address is very long & difficult to understand so you have to figure out how to put it in the correct format & it was very annoying & frustrating, but I’d rather lose out on $87 instead of $250. What they do is use fake photos from real artists in their product photos & their review photos to deceive you.. & fake descriptions. The reviews are all fake, everything about this business is illegal & a scam. Do not fall for it. This was supposed to be Christmas a gift for my cousin who had a miscarriage & ended up being infertile, she is absolutely heartbroken over it & I wanted to give her the realistic looking doll to cope. This company preys people from different countries & they know realistic baby dolls is usually something that someone who is emotionally invested would want to purchase. It’s disgusting that this company is probably making millions off of scamming people.

I spent $217 on a full silicone baby doll for a Christmas gift for someone who had a miscarriage & I received a COMPLETELY different doll than advertised. It is tiny, unrealistic, & a complete joke. Found it on aliexpress & it’s worth about $45!! I’m soo disappointed this site is a complete scam & it should be shut down IMMEDIATELY. I have tried to receive a refund with no response, I will be taking further action.

They give you the runaround for exchanges or returns. They discourage the consumer from the options of returns/exchanges because they refer you to a customer service option that doesn’t exist on their site. You are conversing with they support services who advise you don’t want to engage in returning your items because of shipping overseas. They switch you to numerous agents which I believe is initially the one you start out with. Information on their website is misleading. You paid an absorbed price, shipping etc and they’ll only resolution is for you to keep the doll which is not as described on the site and refund you only 20% which barely covers to shipping and handling fee. I will never ever patronize this business website again. I will and strongly recommend advise that you DO NOT order from the company!!!!! Please please please I beg of you! And I will be advising my friends, family, colleagues, social organizations, social media blogs etc. to stay away. It should be up to the consumer to decide to “deal with the inconvenience of overseas returns” and not be discouraged or have the decision made for you. To be offered 20% on your next purchase or 20% off on your purchase and keep the merchandise is ludicrous since the customer has no desire to make any future purchases. A valid customer service link or email needs to be placed on the site. Or if the support services is actually the customer service then they need to honest with the consumer and advise so! They even seems to screen their feedback/ comments/reviews from consumers to reflect all positive which is certainly not the case. Also they are not honest with all fees such as shipping, discount fess etc. But again I will not patronize this site ever again