Gale B.
Very happy with the dress
Very happy with the dress. Absolutely beautiful. Can't wait to wear it at the end of this month
RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.
Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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284 approved reviews, newest moderated first
Gale B.
Very happy with the dress. Absolutely beautiful. Can't wait to wear it at the end of this month
eli A.
after 51 emails to me Belle now says the ceo will call me after ignoring my requests to speak to someone else who made sense. Now the ceo cannot manage to dial my number. Doesn't get worse than this. Now they are saying that they don't know the dial code for Australia. An international company and they can't dial my number. I have never heard such lame excuses. It will be weeks before I get a call. Stay tuned peops. Days go by and the liars have not phoned me as promised. Question to the public: please attach your answers. My belts from Rebelsmarket were covered in some chemical that had a terrible stink which made me nauseous and coated my fingers in an irritating chemical, which I had to wash off. I told REBELSMARKET about this and they told me to return the belts but they told me it's a change of mind return, not a defective product return. They lie and try to make it a change of mind return to avoid paying the return postage. Beware of this. What do you think?
Response from Rebels MarketMay 16, 2019
Eli, The wrong phone number and dialing code were listed on your account, preventing him from getting through to you. I did receive your email today with the updated phone number and have passed it on to him. I can assure you that we are working on getting this resolved for you and hope you have a great day. Sincerely, Belle
e A.
Defective products: rebels market sent us 2 premium leather belts with Italian names that turned out to be Chinese B grade garbage. The problems were that the belts had a terrible chemical stench that was nauseating and we had to put them in the garage because of the nauseating smell. When you touched the belts with your fingers they left chemical residues on the skin that made the skin irritated and dry, not dissimilar to when you get petrol on your fingers. The manager Belle refused to acknowledge these problems and pretended to say that it was a buyers remorse return so they can avoid paying us the postage costs that we should receive under their stated returns policy that states that buyer pays for return postage in cases of defective products. These people are liars and treat us with disdain. Don't waste your time with them. Buy from reputable dealers like Amazon.
Response from Rebels MarketMay 12, 2019
Eli, Thank you for submitting this review, we appreciate your honesty. Please understand that per our previous conversations, prior to you returning the order, the smell that you advised these belts have is due to the normal manufacturing and curing the leather with oil so that they are supple and long lasting. Without the treatment, the leather belts would become brittle and not fit to be sold. There are no unnatural chemicals used in the production of these belts, only natural oils to condition the leather. Please also note that neither of the belts were listed with Italian names per your review. Camo Print Leather Belt and Rockstar Studded Belt are what was listed. I would like to take the time to explain RebelsMarket a little bit. RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products. Each of these sellers will have their own shipping policies and return policies (which can be found in the shipping and return policy tab on the product page, or on the seller's page). You can view where items ship from under the shipping and returns tab on the product page, and on the seller's main store page. Please understand that we are always more than willing to assist you with any questions prior to purchase and will communicate with you frequently throughout the return process as we had done, including advising you that per the seller, and per our return policy, the scent of the oils used to treat the leather isn't considered a defect. The seller on this order has already issued a full refund for the purchase price of the products and we have issued you a 10% of coupon code due to the dissatisfaction of this situation. We are only able to hold sellers accountable to cover return shipping costs due to damage, defect, or wrong items. I am very sorry that we were unable to offer to cover return shipping costs in this situation, however, the smell caused by the oils that are meant to treat the leather is not considered a defect. We have to ensure that we are being fair to our customers, sellers, and our partners. I do hope that you will give us another chance in the future to prove our loyalty to you. Sincerely, Belle
Mojca M.
The whole procedure was perfect. Very good experience. The item is perfect and very unique
Ashley A.
Rebels Market allows you to look through the merchandise of different stores and private vendors based on your search, and when you buy from different vendors, you still have one shopping cart. I like this because it’s easier to keep track of what I bought and what I’m spending. You also have a huge selection, so you’re more likely to find what you’re looking for. I’ll definitely order from them again. I even put the website in my favorites.
Charlie
I purchased 'Bacchanal Rose Ring' through Rebelsmarket. It arrived quickly considering the distance it was shipped. It was well packaged to help protect it from any possible damage! This is the most Beautiful ring I now have just love their product and service!
Ryan
Wonderful shopping experience. Excellent items.
Joe C.
Hello, I'm very honest man, I do like trust to the people; is as simple as that. As long as you keep your honesty, believe me, you'll have my recommendation support and also I'll recommend my friends Rebelsmarket. All the best, Thank you. --- Joe Carvlho.