REALTAKAIReviews of realtakai.com

Terrible quality sweater that started unraveling. Then the next order I made for several rings had not shipped in months and I had to hassle customer service repeatedly to get a refund. Now they have changed their website to say not refunds, beware! I guarantee that the recent good reviews were purchased reviews, not genuine ones.

This company scam with me customer don't wast time stay away

Everyone working at this place should be arrested and prosecuted in the most severe manner. They are criminals and thieves.

I had to return an item, which was the wrong size. The sizing of items is wildly inconsistent I returned the item in November 2024 In May 2025, tracking the item, which was then transferred from the customs in China to the RealTakai return depot. From their depot, they must have immediately sent the item back to my address here in England. I will not be buying from them again. They do not do returns So it is a caveat emptor from me.

Terrible company, terrible misrepresented cheap products, unbelievably bad customer service and authoritarian shipping policies. Literally nothing of value from this brand whatsoever, legitimately my worst online shopping experience ever. Read the other reviews and just buy somewhere else!

What they advertise is not what gets delivered. I ordered the Pleated Relaxed Jeans - what I received can only be described as cheap parachute pants. Delivery took two months and I wouldn't be caught dead in what was delivered. Stay away from Real Takai, they are a scam!

I'd give 0 stars if possible. I don't write reviews usually but this one takes the cake for the absolute worst website I've ever ordered from. Scam artists that don't deliver your clothes. I ordered 4 or 5 items from them (it's been so long that I don't even remember what I ordered) and haven't got them after well over a month. They send out little apology emails saying how sorry they are about the delay and when you ask for any sort of clarity they give you absolutely no useful information. The most piss takey company I've ever used. DO. NOT. USE

Realtakai really knows how to market to the right audience, and their website is easy to navigate. While the prices are higher than average (you might pay £50 for a T-shirt you could find elsewhere for £30), the quality, fit, and style more than justify the cost. The pieces are sleek, modern, and ideal for social occasions—definitely a go-to in my wardrobe now. The only downside was the delivery time, which took much longer than expected. That said, customer service was excellent. Every time I emailed, I received a clear and helpful response within 12 hours. The delay was due to a stock issue, and they offered me either store credit or the option to wait—transparent and fair. Despite the delay, I’m really happy with what I received and will absolutely be ordering from Realtakai again.