Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life reviews

Showing 36 reviews with 4 stars · Clear filters

Madam M.
May 21, 2025
Really great delivery time and the silk…
Really great delivery time and the silk fabric is fabulous. The fit for the item I ordered wasn’t quite right but i probably will try another style.
Response from Real Silk LifeMay 22, 2025
Thank you for your kind words about our delivery and silk fabric! We're sorry the fit wasn’t perfect for you. If you’d like to try another style or adjust the size, our customer service team is here to help. Feel free to email us at [email protected]—we’re happy to assist with exchanges or sizing guidance! 😊
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MJG
May 20, 2025
Good Quality
Excellent quality! I needed a larger size and although it took a while the company was responsive.
Response from Real Silk LifeMay 22, 2025
We sincerely apologize for the delay in response and the fit issue. Our customer service team has now replied to your email regarding this issue and will assist you promptly. Thank you for your patience, and we’ll ensure this is resolved as quickly as possible.
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Robert B.
May 11, 2025
On-line.
You web site is very functional.
Response from Real Silk LifeMay 22, 2025
Thank you for your kind words! We're thrilled to hear our website makes your experience seamless. Feel free to reach out if you need any help—we’re here for you! 😊
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Marina F.
May 10, 2025
Delivery
Delivery from China. The first time I had problems with the custom. The second time all was fast and good. The customers service of the realsilk responded always fast and was helpful.
Response from Real Silk LifeMay 22, 2025
Thank you for sharing your experience! We're sorry about the initial customs issue, and we're so glad the second delivery went smoothly. Thanks for your patience and for highlighting our team's support – we're always here to help! Hope you love your items! 😊
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customer
May 5, 2025
I got what I ordered.
I got what I ordered. You have no phone number. I emailed you at lease 5 times without any replies. I never received a confirmation. Your using some podunk delivery service. You would need to have a product I really want to use your store again. Phil
Response from Real Silk LifeMay 7, 2025
We’re sincerely sorry for the hassles you encountered—no phone support, unresponded emails, missing confirmation, and the less - than - ideal delivery service. These definitely don’t reflect the service we aim to provide. We’re working to add phone contact options, streamline our email responses, and upgrade our delivery choices. Thank you for being honest with us. When we have a new product that grabs your interest, we’d love another shot to impress you.
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KJ
Apr 23, 2025
I love love the silk boy shorts
I love love the silk boy shorts. They are soo great under summer dresses. I have all the styles- the lacey ones both long and short, in black and nude too. But, the sizes are all over the place. All my shorts are the same size even though the tags say medium, large and X-large. I also tried the size medium slip, but it's 3 sizes bigger than all my shorts! I am trying to purchase them for other people. I have the same problem with the long johns. I don't know how to proceed with purchases.
Response from Real Silk LifeApr 24, 2025
I apologize for the inconvenience regarding the size. If you have another product in mind to purchase, you can send the style to customer service for a recommendation on the appropriate size.
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Jin J.
Apr 7, 2025
Good product and reasonable shipping
The product made it safe and sound. Quality was good. Sized small but I knew that from my previous purchase. I did have to pay a small fee for shipping insurance. Also wished there was better tracking of shipping and delivery time.
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Kylie
Feb 22, 2025
Mismatched colors
Everything is beautiful and feels very nice, soft and lovely. Sizes are true to fit. My only complaint is that the pictures of the colors are misleading, it's very difficult to match bras and panties. I was hoping to get the same shade of pink but they are very different, so this is why I rate 4 stars.
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