Phytoplankton
I would steer clear of this company
Well, the first thing I can say is their 5-7 day shipping is NOT TRUE. I'm going on week three waiting for my order. Customer service is no help, they haven't replied to my inquiry. They sent me an e-mail saying the item shipped, and provided a tracking number (but not who the carrier is), however, when you try and track it, it says "pending". I went to file a claim, and their claims website says there is no record of the order or tracking number. I will be contacting my credit card Company to get a refund. If you can't find my order, you're more messed up than my review indicates: Here ya go: REAL SILK LIFE Order No. RSL00020949 Placed on Oct 23,2023 Order Shipped Hi James Winters, All items of your order has been shipped. Track your shipment to see the delivery status. Track Your Shipment or Visit Our Store After the review I received an e-mail from Realsilk offering me 15% off to remove my review, well, one of the items which said it fit a 40" waist will not fit a 36 inch waist and because it was underwear and clearance it is not returnable, so no, I don't want your hush money, and I don't plan to do business with you again!
Response from Real Silk LifeNov 6, 2023
We apologize for the inconvenience and difficulty you experienced here. We appreciate your feedback so that we can keep improving our services and products. We contact you to confirm the details and do our best to help you resolve the issue. Thank you for bringing this to our attention and appreciate the opportunity to make this right.



