Real ProfessorsReviews of realprofessors.org

Response from Real ProfessorsSep 29, 2023

To be very clear, Real Professors did not agree to work with this person. We never sent him a contract for any service. We never even discussed a contract for service. He has never been a client. No less, I provided him with a free consultation, including sending him some of my personal teaching materials via email regarding what statistical tests were appropriate for his research hypotheses and dataset. I also mentored him via Zoom for an hour about why multiple regression (of one ilk or another, after the obligatory assumptions tests) was the only appropriate method. But, indeed, after this, I lost him in the shuffle of new business as the onset of the Fall academic term began. As a potential new client, this reviewer was not a priority because after I quoted him our pricing via email, his response was, "LOL. Okay, well thank you for your time." This was before I met with him via Zoom, which I did despite knowing he would likely go with a different consultancy. After the free Zoom mentoring session, our actual (i.e., paying) clients became the priority, as anyone who is an actual client of Real Professors would expect. As for anyone with Real Professors being rude, aggressive, and condescending, this is patently false. The reviewer interacted with three professors. All of their communications with the reviewer were informative and professional in tone. I have requested the evidentiary bases with which the Trustpilot Content Integrity Team (TCIT) has justified retaining the claims made in this review to remain online. The TCIT has not provided evidence (e.g., email exchanges supporting the reviewer's claims in this review) because it does not exist. All of that said, I am very aware that a reviewer does not have to be a client to leave a valid negative review. The only valid (i.e., true) content in this review is that I did not respond to the reviewer's emails for weeks for the aforementioned reasons, after the aforementioned Zoom mentoring session. If this is grounds for a one-star review, I fully accept that.

Response from Real ProfessorsMay 5, 2023

Wow thank you for the kind words. It was a pleasure to assist you when, unfortunately, your chair and committee wouldn't. In an ideal world, our company is unnecessary. But doctoral programs now see dollar signs when they look at doctoral candidates who are ABD and, unethically if not fraudulently, hold you back so you can pay them more tuition.

Response from Real ProfessorsMay 5, 2023

Thanks for the very nice review and for the constructive criticism. Indeed, the end of the Spring term is our busiest time. I am glad you graduated on time and without any revisions requested by your professors to Chapters 4 and 5.

Response from Real ProfessorsApr 8, 2023

Hello Asong. I do apologize for the delay, which is unacceptable, I agree. This is why we refunded you your entire payment, unprompted by you and before you posted this 1-star review. The delay was a function of two factors. The first was your dataset, which is not nearly large enough in terms of both variation and units of observation for cluster analysis, or any other AI algorithms required of data science doctoral programs. Were you open to using another dataset, the topic development and writing of Chapter 1 would have been efficient. The second factor was the very short notice for the completed Chapter 1. You hired us four weeks ago, yet your course is 12 weeks long. You gave us one day's notice about the end of the 12 weeks. But the buck stops with me. I sincerely apologize for your negative experience and appreciate your review on this site. We have recently brought on two more professors with data science backgrounds, which means that your experience is and will remain an unfortunate outlier. Data science is the one field in which we were lacking enough human capital. But now that problem is resolved. I wish you the best in your endeavors, academic and otherwise.