ReallusionReviews of reallusion.com

Dodgy bait-and-switch licenses. Operation bamboozle. Avoid

In the new world of community and fair play this company fails in a big way. To spend such a high price for software and all it’s many expensive add-ons and then being asked to basically buy the software all over again to get the latest features is…..Criminal. The only thing that I can think of that would facilitate such an insensitive and brand killing move is that they are doing a last chance money grab. It may have hit them that others like Unreal Engine and Blender are quickly making their product worthless. I am not biting.

Good software that has a lot of potential - though everything is behind a paywall to get the functionality of the software. Not long purchased Iclone 7 + 3DXchange now Iclone 8 is now out which doesn't require 3DXchange and no updates are being given to iclone 7 or CC3. The built in presets, when it comes to clothes, beard and hair are absolutely useless. Unless, again, you purchase more packages, which, are also useless. Content store products are very buggy. Reallusion doesn't seem to give a damn about their customers once they purchased their software. To be honest, I hate the company!

Waste your time when it come to processing a refund I clearly stated that I want a refund and they try waste time by asking question I never asked them. Give me back my money

I am part of a 3d art class and our dumbass professor, advised us to get this program because it was very useful or whatever, as he was a teacher "for them". Well everyone in the class got screwed over in a different way by them. Everyone had an orrible experience and they just sucked our money out. Do not buy their products! You have to spend money to do anything, even to export FBX file. Do not buy the stupid plugins that are useless for the price they ask for. I bought it during the Christmas holidays and there was this offer where if you spent mmore than 400$ you would get cc4 upgrade for free. So I put some extra stuff in the cart just to get to that amount. Well after 3-4 months cc4 came out and I didn't get the upgrade. I contacted the support and told me that i wasn't actually gonna get it because of some ambiguous thing that was not well specified. They offered to give it to me if I bought more expensive stuff! They are just a scam awful company please don't waste money on them.

Professional software has tech support. Instead of focusing on releasing a unified product, where all parts of its functionality work together - for everybody - Reallusion has focused on compartmentalizing every single facet of their functionality in order to monetize them to the highest degree possible. The result of that, is not only having to pay exceedingly high prices for their software in order to get everything you need, but constantly having to deal with compatibility issues, due to their various components being built on out-dated software like directx9, which was made for Windows98. That was my issue with them - 3DXchange. Because they dragged this ancient relic along for so long trying to sell it, even though customers KEPT having massive problems with it, we begged them to just integrate that functionality into iclone for literally 4 years, only to find that they were finally going to do that... for iclone8. I had paid $1,200 for their software package, only to find that a large chunk of it would never work for me. Their response? "PAY ANOTHER $1,200 for iclone 8, and CC4"!! The more you spend, the more you need to spend with them. Dealing with them on a customer service basis is a nightmare, and they offer no direct tech support unless you allow them full remote access to your computer. GOOD LUCK even getting that opportunity. Customer support will tell you to do the same things over and over again, even though you just tried them and they didn't work, say the exact same things, verbatim, over and over again - making you wonder if you're actually speaking to a human being. Always the answer is the same: "BUY IT ALL AGAIN." That will NEVER be happening, which is a great shame, because their software is truly amazing when it works correctly. ...But this company treats its customers like garbage, without regard to how polite their various agents appear, and at the end of the day their software is just not worth paying more than your computer is worth for. So in spite of the fact that my particular problem MIGHT be solved with iclone8/CC4, what other carrots are they waiting to dangle in my face, so that I'll buy iclone9/CC5? Who knows, but you can be absolutely sure there will be one - it's part of their business model.

The software is very expensive, I have been using it for a long time, I can guarantee you that these are really useless, especially do not buy! Save your money this really is a big scam this software , and I pass the many bugs and also the clothes that don't adapt to any character, these really really suck

Ja Reallusion....eigentlich ganz gute Software. Wenn da nicht der Service ...Sorry...ein Misthaufen, wäre. Seit 2 Monaten versuche ich Antworten für die Lösung der Probleme zu bekommen. Ich kann seitdem die Software nicht mehr nutzen, weil ich angeblich noch die gleiche Software auf einem anderen Rechner installiert hätte. Die Zurücksetzung von Registrierungen ist völlig außer Betrieb. Alles in Bild und Wort geschildert. Es kamen im Dezember 2 Antworten....0 hilfreich und zeigen, wie dumm man Kunden einschätzt. Ich bin seit Jahren, IClone2... Stammkunde bei dieser Firma. Die mir heute diese dummen Antworten schreiben mit ihren quarkigen Fingern, waren damals noch gar nicht auf der Welt. Damit man mal den Überblick hat, was diese Firma von ihren Kunden hält. Diese Software dient nur noch der Abzocke ab IClone7. Man sitzt jetzt meinen Fall aus...bis ich neue Software kaufen muss. Das ist hier der neueste Schrei , wie auch bei Avanquest zum Beispiel jahrelang schon.. Man kauft ein Produkt...mal als Vergleich...eine Waschmaschine...und nach 2 Jahren geht die nicht mehr. Es bleibt nur neue kaufen oder mit Hand waschen. Für mich ist dieses Handling Betrug. Neben dem Kaufpreis müsste das Produkt als ABO gekennzeichnet sein. Was anderes ist das nicht. Ich werde mit meinem Anwalt nun rechtliche Schritte prüfen. Und ihr unzufriedenen Käufer tut das Gleiche. Ein Impressum gibt es auch nicht !!!!!!!!! Aus gutem Grunde möchte man sich nicht in die Karten schauen lassen. Da ich selbst Betreiber von Internetseiten bin, ist die Warnung sehr aktiv raus. Nur so kann man solchen schwarzen Schafen, von denen es mittlerweile Herden gibt, das Futter...Kunden..entziehen.