Patrick H.
So easy I thought it was a scam. Closed in 13 days, INCLUDING holidays
I can’t say enough good things about my experience with Real Genius. I was in the middle of a refinance with another company that had dragged on far too long and was riddled with issues, delays, and poor communication. I was frustrated and honestly skeptical that switching lenders so close to the holidays would work. Then I spoke with Matt. From the very first call, he was calm, confident, and reassuring—despite the fact that I was initiating the process just one week before Christmas. He walked me through everything clearly on the phone, laid out exactly what would be needed, and set expectations around timing that, frankly, sounded almost too good to be true. And somehow, they exceeded them. The Real Genius team was incredibly responsive and proactive, even through the holidays. They reached out promptly when they needed information, communicated clearly at every step, and worked seamlessly—even on Christmas Eve and New Year’s Eve. At a couple of points, the process was so smooth and efficient that I actually double-checked to make sure it wasn’t a scam. We submitted the application on 12/17 and closed on 12/30. Unbelievable. On top of that, the interest rate was significantly lower than any other quote I had received. The combination of speed, transparency, responsiveness, and value was unmatched. I would work with Matt and Nate again without hesitation—1000 times over. If you’re looking for a mortgage team that actually does what they say they’ll do (and then some), Real Genius is it.