Michelle K.
Every person that I spoke to was…
Every person that I spoke to was absolutely wonderful! Their customer service skills were great and if they didn’t know something they would find out. The honesty is that was impressive!

We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 589 reviews with 5 stars · Clear filters
Michelle K.
Every person that I spoke to was absolutely wonderful! Their customer service skills were great and if they didn’t know something they would find out. The honesty is that was impressive!
Patrick Y.
Easy to work with, communication was excellent
Christa
Charles was our loan officer. He was so great to work with through the whole process. We even had to contact him on a weekend while we were house hunting. He was very knowledgeable and upfront about everything. We also got a great percentage rate.
Christopher B.
I felt we actually removed middlemen from the mortgage processing value stream. The rate we obtained was lower than published rates. Service was top-notch and cycle time from beginning to end was easily 1/2 faster than any previous mortgage experience.
Rebecca C.
We had a great experience with Consumer Direct Mortgage.
Jimmy F.
By far, the gave me the best rate I could get after checking several options. Also their platform for uploading and sharing documents is highly user-friendly
Richard H.
I have used consumer direct mortgage services several times and each time my care and issues were taken care of. I might’ve had a few issues with the underwriters requesting too much info during my last takeover and refinancing of a home that was bought originally with a friend. We have moved in permanently and are very happy. Dean Fiore always was there to answer any questions I may have had. Whether it was simple or whether it was complicated. If I need to come back for a mortgage I would absolutely come back to Consumer direct mortgage services and go through Dean again.
R. J.
Very easy refinance process! Everyone we worked with was incredibly helpful and the required documents were easily submitted via the website.