Francesca F.
BUYER BEWARE
I would never recommend this company to anyone. No one ever gets back to you. I have tried to cancel since July, then in Aug, and then in September. Got the standard response of we will get back to you in 24-48 hours. No one ever responded. I promise you that I will continue to share how this company is such a disappointment. I had to pause my account for 3 months, and when the pause was up, I tried to cancel again. I was never sent a "your prescription is going to renew notice; the rep stated it is supposed to be sent out 5 days before renewal. Then I was charged $240.00. When I called to dispute it, they conveniently waited for the shipment to go out and then responded, saying it was already sent and that there is no refund. UNPROFESSIONAL. Was told to follow through with the cancellation process online. When you try to cancel, the company has 4 boxes that have to be (xed). One says you have to acknowledge that you will be charged one more time for the product. Why am I canceling and being charged again? Who in their right mind would check that box? When you call, you get the run-around, and you can't cancel over the phone. What kind of company doesn't allow you to cancel over the phone? TOTAL SCAMMERS. Better Business Bureau, here I come, and you bet I am reporting this as FRAUD! This is why people need to flag this company. 0/23/2025 In response to ReadyRx. That is a total lie. I have the emails and text messages for every time I corresponded with your company. I asked the first timeJULY about the quarterly payment plan and was told to go to the payment page and switch it. When I couldn't do that on your site your rep said they would look into it and get back to me in 24-48 hours. no one ever got back to me. At that time I paused my account.The second email/message AUG. got the same response. Third time SEPT. I said I would cancel my subscription but was told that wouldnt be necessary. Someone would get back to me. No one ever did. In OCT - NEVER RECEIVED a subscription renewal notice. called explained the payment situation and the rep said she would look into it.I also said I wanted to cancel my subscription over the phone. She told me to go to the cancel page and I could cancel that way. She got back to be after Iwas charged 240.00 again. The whole purpose from the start was to try and save money with the quarterly payment plan. now I got charged another 240.00 , no renewal notice which stephanie told me I should have gotten. (stephanie lies about reimburstment of some sort.) I have reported this company to better business and filed a fraud against them. GOOD LUCK TO ANYONE WHO HAS TO DEAL WITH THIS COMPANY.
Response from ReadyRxOct 23, 2025
Hi there. We reviewed your account and can confirm everything is canceled and no future renewals will occur. In July, you requested a switch to a quarterly plan. The first cancellation request we received was in October, after the refill had already been prepared by the pharmacy and billed. For safety and regulatory reasons, prescriptions cannot be returned or refunded once dispensed. We appreciate the feedback and wish you well. —The ReadyRx Team