ReadyRxReviews of readyrx.com

Response from ReadyRxJan 26, 2026

Beth, I’m sorry you felt unwell after using the NAD+ nasal spray. Your safety matters. Our clinicians can review what happened with you and advise on next steps. Because prescriptions are prepared and dispensed by a licensed pharmacy, they can’t be returned or refunded once issued, which follows standard pharmacy policy. If you’d like a clinician follow-up or to report an adverse event, please reach us from your patient dashboard or 310-878-1003. Our Care Team is available Monday to Saturday, 7 AM to 5 PM Pacific. —The ReadyRx Team

Response from ReadyRxJan 20, 2026

Completely untrue! Outside of you not ever having been a customer, our prices are very clearly listed on the product page at the bottom if you bothered to look. Your dissatisfaction with our listed prices is not a reason to comment poorly on our quality or service when you’ve never experienced it.

Response from ReadyRxJan 7, 2026

I’m truly sorry this experience has been frustrating, and I understand why you feel disappointed. I would like to provide some clarity around what occurred. As with most subscription programs, replies to automated “no-reply” emails do not initiate account changes or cancellations. On December 19, you were sent a reminder email several days in advance of your scheduled charge. That message included instructions on how members can log in to their account to update billing preferences (which include cancellations if needed). Additionally, our customer service line is listed on the portal, and we're here 80 hours a week for all of our customers. Our records show that you logged into your account on December 23, after the charge had already been processed, in an attempt to reschedule the already successful charge. At that point, your prescription had already been sent to the pharmacy for compounding. You later logged in again on December 25 to complete an account cancellation, which was six days after the reminder email was sent, providing 4 days to cancel or modify before it's sent to the pharmacy and out of our hands. We understand that the four-day reminder window may not have felt sufficient, and we genuinely regret any confusion or impression that replying to a reminder email could result in a cancellation. We are constantly working to improve clarity and communication for our members. Once a prescription is transmitted to the pharmacy for compounding, the process cannot be stopped or reversed, and we are unable to request a refund for those medications. We appreciate you taking the time to share your concerns and are sorry for any frustration this caused. —The ReadyRx Team

Response from ReadyRxJan 7, 2026

Valerie, we’re sorry this missed the mark for you. For clarity, your account was active February through May, your last vial was delivered June 7, and we canceled your subscription on June 20 at your request. The medication dispensed was compounded semaglutide from a licensed pharmacy, prepared with glycine and B12 in the formulation, which can affect the color. Results vary by person and dose; meaningful changes often build over the first few months of steady therapy, with some people responding more slowly. We offered a one-on-one to review your course, and we respect your decision to move on. —The ReadyRx Team

Response from ReadyRxDec 3, 2025

Sorry to hear this. Please message us from your patient dashboard so we can pull up your order and tracking. If our Care Team confirms the prescription was dispensed and delivered, we’re not able to refund or reship. If something didn’t arrive or there was a carrier issue, we’ll investigate and help get it resolved. —The ReadyRx Team

Response from ReadyRxNov 20, 2025

Hi Morgan. We’re very sorry you felt unwell and needed urgent care. That’s never the experience we want for anyone. When a reaction is suspected, the right step is to stop the product and speak with a clinician, and our team can review what happened and make sure you have clear guidance going forward. On refunds, prescriptions are prepared and dispensed by a licensed pharmacy. Once a medication has been dispensed, it cannot be returned or refunded. I’m sorry for any confusion about that policy. —The ReadyRx Team

Response from ReadyRxNov 20, 2025

Clay, I’m sorry the therapies didn’t meet your expectations and that our follow-ups felt intrusive. Your subscription was canceled on Oct 28 and no further renewals were processed. The calls and emails were provider check-ins meant to ensure you were okay. Your account is now closed and there will be no further outreach. —The ReadyRx Team