BaubleChubble
Proceed with caution.
Proceed with caution. Before placing my order, I called customer service to confirm how the item would be shipped. Because regular Postal Service does not deliver where I live, I specifically asked whether the package would be sent via FedEx or UPS. The customer service representative assured me that it would be shipped through FedEx or UPS. Relying on the information provided by the company’s representative, I placed the order. Unfortunately, the item was instead shipped through the Postal Service. As a result, the package was returned, and the company refused to issue a refund. What is most frustrating is that I took the extra step to confirm the shipping method before ordering to avoid this exact problem. I did everything I could on my end, but the company failed to follow through on a very simple and clearly communicated request. They did not do right by the customer in this situation.
Response from ReadyRxJun 1, 2026
We’re sorry for the frustration and understand why the shipping method mattered before placing your order. We’d like to review the call, shipment details, and returned package status directly so we can better understand what happened. Please contact our Care Team at 310-878-1003 so we can look into this further. —The ReadyRx Team