Michael P M.
Edited after receiving help from Customer Service.
Edit: The publishers reached out to me and explained the problem, which is something the competition doesn't do, so I am changing my score. These guys bore with me and helped with the confusing UI. Now that I understand it (waiting for help from the team is a must) I am glad they called me back. I am still in my 10-day trial, waiting for my first review. How this works is you earn ink drops for reviewing other books, and then you can ask for your own. Time will tell if this will work. I hope I get one bite. Signed up for an author account (10-day free trial) and was sent on a wild goose chase. Was given a free reader profile (No instructions on what to do). Two separate User Interfaces to navigate (1 was broken and kept exiting out). Author profile broken. Customer support is absent. The word circle was misspelled on the email confirmation verification page. The website looks old and outdated.
Response from Read & RateJul 29, 2025
Hi Michael, thank you for leaving a feedback. You subscribed earlier today, We did answer your live support request, we also sent you an email without any answer from your part. This situation is unfortunate as you're leaving a review but you did not use the platform or even answer our response to your request. We thank you for trying us and we wish you the best success with your books.