Readers.com™Reviews of readers.com

I should have checked here first. My glasses broke like another review, while wearing them. I was going to process a return but I figure after reading other reviews I will just cut my losses and chalk it up to learning through experience. in my opinion you're better off buying glasses from the dollar store or Sam's club. Buying these expensive readers doesn't make sense when they're made just as cheaply.

DO NOT ORDER FROM THIS COMPANY. THEY HAVE CHEAP GLASSES. I BOUGHT A PAIR AND THEY LITERALLY BROKE WHILE I WAS WEARING THEM...SO THEY SENT A REPLACEMENT PAIR...THEY TO BROKE WHILE WEARING THEM. SO I DECIDED TO GO WITH A DIFFERENT STYLE...THIS WAS JAN 26,2021...AND I CALLED TODAY (3/10/21) TO SEE WHEN THEY WERE GOING TO SHIP MY ORDER....OH WE ARE SORRY BUT THAT PARTICULAR PAIR IS OUT OF STOCK...BUT WHEN I ORDERED JAN 26..THEY WERE IN STOCK.

Make sure to read the return policy. They want to charge you $2.95 to return the items. You cannot process a return via their website if you do not have an account with them. Also, took almost a month to get the glasses. The quality of the glasses are pretty good, but just the hassle of the return process should make you look elsewhere. They offered to "waive" the postage fee, but I decided to just keep the glasses because I was afraid to send the glasses back because of the long processing times and was not certain I would receive my refund. They do state that the refund process could take extra time because of COVID. They will comment about COVID, etc. but they have had over a year to figure COVID out and do timely business, like everyone else, so just a false excuse for poor service. GlassesUSA free shipping and returns.

Initial order made and wrong power sent. Company contacted and e-mail listed something like two weeks they would get back to me. About three weeks later they sent e-mail saying they were OUT of the model I ordered in the required power. Please choose another model. I did and they said the new model would be sent. A month later new model still had not arrived. Contacted them again and they claimed a "new" system and problems but will expedite shipping. Still have not arrived.. TOTAL waste of customer satisfaction. WILL NEVER deal with this Company or recommend.

This first order took 6 weeks to receive, but they turned out okay...I decided to try again... Order two pair...both bifocal...one was Sofia Vergara sunglasses...rather expensive, but they worked The other pair was just bifocal for everyday wear...OMG...not able to adjust my eyesight to accommodate my vision...the need to return was a must. This is the truly bad part...not only do they deduct the cost to ship the glasses to me, they also do not reimburse you the shipping that you need to spend to return them...both costs equaled a pair of glasses. And if you do not get them returned in a 14 day time span (which is something they can’t get right as far as fast shipping)...they will not reimburse any amount. DO NOT BUY FROM THIS COMPANY...TOO MANY OTHER PLACES THAT ARE BETTER!!!

I ordered my glasses a month ago and have yet to receive them. Have called several times and nothing has been resolved.

I've been a customer of READERS. Com for a few years, more than 5 years .one if my first pair of glasses was the ashlee. They lasted over 4 years I got a lot of complaints about them. One day the lens just fell out. I was excited to still find them whein READERS so I ordered another pair. I was very disappointed when the new pair came. The quality of the glasses was definitely not the same. Very flimsy and cheap looking. The material was much thinner than the first pair I purchased. Very disappointed I am not a fan of READERS now especially if glasses are cheap and flemsey like the recent pair I purchased

This is a scam business. i ordered glasses 6 weeks ago, my credit card was charged and there is no delivery or tracking information. No one responds to emails or phone calls. I am soon taking legal action against this company.