Doug
Won’t post review of glasses I purchased on their site.
Bought 3 pairs of Otto Computer Reader glasses. The frames broke for all 3 pairs within 3 weeks. Posted my review of these glasses on their site and it never showed up. Tried to review again a few weeks later and they still won’t post the review.
Response from Readers.com™Aug 5, 2019
Hi, Doug! Thank you for taking the time to provide your feedback. I'm so sorry to hear that your readers have already broken. We apologize too for any issues you may have incurred related to our on-site review system; I have escalated this issue to our team to investigate further. We want to try to help improve your experience for you. If you would like to contact our Customer Happiness Team we would be happy to work with you to make this right. You can reach us at [email protected] or by calling 1-800-210-3975.

