Shop a wide selection of women's and men's affordable reading glasses, bifocals, reading sunglasses, and computer glasses in a variety of powers (+1.00 up to +7.00). Shop over 500 styles under $20.
Readers.com™ (readers.com) has 212 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Also known as
readers.com
Website
readers.com
Category
Accessories
Location
Greenwood, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Bought a pair from readers.com thinking it might be a step above the dollar store glasses, boy was I wrong. Cheap Chinese junk for 15x the price of the dollar store. Do Not buy from here its total garbage.
Response from Readers.com™Oct 14, 2020
Hi, Tim! We're so sorry that you were disappointed with the quality of the glasses that you recently ordered. We want our customers to be 100% satisfied with their purchase and we would love to help resolve this for you.
Our team would be happy to assist you in setting up a return or exchange if you would like. Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
LH
Lorraine H.
I would like to give it 0 stars
I would like to give it 0 stars. I might as well go to the dollar store and buy readers. Waste of my money.
Response from Readers.com™Oct 14, 2020
Thank you for sharing your feedback, Lorraine! We're so sorry that the glasses weren't what you were hoping for. We want our customers to be 100% satisfied with their purchase and we would love to help resolve this for you.
Our team would be happy to assist you in setting up a return or exchange if you would like. Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
LH
Lynda H.
Just like the other reviews
Just like the other reviews. Absolutely garbage. Buy your glasses from anyone other than this company. Frames broke after one month. Contacted and no response. Left a bad review on Facebook about this and immediately got a response saying to check my account but nothing. Funny how they advertise on Facebook and received an answer. Don't bother.
Response from Readers.com™Oct 16, 2020
Hi Lynda! Thank you for sharing your feedback and we're so sorry that it has taken us longer than normal to reply to your message.
Shortly after the stay-at-home orders began, our business was running as expected. In April, we saw a surge in orders like we’ve never seen before. The surge in orders, combined with a smaller team due to extra safety measures taken in our office and warehouse to ensure a safe environment for our team members, created significant challenges for us. This is not how we have done business in the past, and it is not up to the standards our team built Readers.com® upon.
We put several initiatives in place to improve our performance and get us back to our pre-COVID, high-quality service. We apologize again for the delays. Please know that we strive to provide excellent readers and prompt and caring customer service.
Additionally, we see that one of our Customer Happiness Specialist was able to assist you with your broken glasses.
Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
AC
Anne C.
Worst company in the world
Worst company in the world! Orders glasses, were not anything like I ordered, no one to contact if it is after Friday cannot even contact! Sent them back now almost one week later and no refund!!!! Time to contact credit card to dispute charge! Enough of this crappy company! BUYER BEWARE!!!!! 😠
Response from Readers.com™Oct 16, 2020
Hi Anne! Thank you for your feedback. We're terribly sorry that the glasses weren't what you were hoping for. We do show that your return/refund was processed 5 business days after your return arrived in our warehouse.
Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
PM
Patricia M.
Quality tanked-/big time
Used to love them but boy has the quality gone downhill. Dollar store kids’ glasses look better than the garbage I just received. I would be embarrassed to wear them out if the house, which means I can only use the bifocal sunglasses on my porch.
Never again.
Response from Readers.com™Nov 17, 2020
Hi, Patricia! Thank you for sharing your feedback. We're so sorry to hear that we disappointed you with this recent. We can assure you that we take our quality very seriously. If you would like assistance setting up a return, please feel free to call our Customer Happiness Team at 1-800-210-3975.
TM
Thomas M.
Almost a month to arrive
Almost a month to arrive. Broke in 2 days and were a child's size. Very dissatisfied with Readers dot com.
Response from Readers.com™Nov 17, 2020
Hi Thomas!Thank you for your feedback. We're so sorry that it took longer than normal for your order to ship/arrive and to hear that your glasses broke so quickly.
Shortly after the stay-at-home orders began, our business was running as expected. In April, we saw a surge in orders like we’ve never seen before. The surge in orders, combined with a smaller team due to extra safety measures taken in our office and warehouse to ensure a safe environment for our team members, created significant challenges for us. This is not how we have done business in the past, and it is not up to the standards our team built Readers.com® upon.
We put several initiatives in place to improve our performance and get us back to our pre-COVID, high-quality service. We apologize again for the delays. Please know that we strive to provide excellent readers and prompt and caring customer service.
We'd love to work with you to resolve your broken glass, please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
JS
J S.
Ordered my items and got face masks (8 of them) instead of what I ordered.
Ordered my items which was more than half price here in the states. After six weeks got a notification from USPS stating item left in mailbox and looked, no item other than an obscured envelop with face mask. Didn't think much about it and filed a " Not received item" complaint with post office. Then it dawned on me that the item received that day was what READETA sent when I verified tracking number. I immediately filed dispute with my credit card company. I should of listened to my intuition of If it's too good to be true, IT IS! I guess when China sent face mask, they were being sarcastic.
Response from Readers.com™Nov 17, 2020
Thank you for your feedback. We're sorry to hear that your reading glasses never arrived. We would love to assist you with this, as we do not sell or ship any face masks. Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
JA
Jacqueline
Bad deal, bad customer response
I fell for an offer of some percent off for new customers. I picked out frames and ordered/paid. I waited and waited, despite blaming covid for delays, it didn't seem warranted to have to wait so long. I finally got the product and my partner thought I was joking because they looked like carnival glasses: cheap and ill-fitting. I contacted the company and got a fast response, offering me a chance to return them for refund or swap them out. I did not end up receiving anything after my response of "Yes, please" other than the return label. I returned my pair of glasses, and then received an email stating I had been refunded the cost of the glasses but not the cost of the "free" shipping. So for $2.95, I have no glasses nor any further response to my several emails to them. They send me at least one promotional email a day but cannot bother to reply to me to make good on their offer to me. I'm not impressed, and would not recommend using them. Too many better options.
Response from Readers.com™Nov 17, 2020
Thank you for your feedback, Jacqueline! We're so sorry that it took us longer than normal to ship your order.
Shortly after the stay-at-home orders began, our business was running as expected. In April, we saw a surge in orders like we’ve never seen before. The surge in orders, combined with a smaller team due to extra safety measures taken in our office and warehouse to ensure a safe environment for our team members, created significant challenges for us. This is not how we have done business in the past, and it is not up to the standards our team built Readers.com® upon.
We put several initiatives in place to improve our performance and get us back to our pre-COVID, high-quality service. We apologize again for the delays. Please know that we strive to provide excellent readers and prompt and caring customer service.
Additionally, your order qualified for free shipping, which was not charged upon returning the glasses. The $2.95 was for the return label that was requested to send them back. We're so sorry for the confusion.
Please feel free to call our Customer Happiness Team at 1-800-210-3975 if there is anything else we can assist you with.
