St S.
No glasses after three week wait
I ordered glasses before Thankisgiving. I received a notifaction they were being mailed on November 24th. They did not leave the supposed USPS facility until December 6th and arrived at the Philadelphia distribution facility the same day. They were to arrive the next day, then on 12/10. No glasses on the 11th and no evidence of my account at their site. It seems that many people are asking if Readers.com is a scam site. I am now a member of that group. No response from them and no one answers a phone.
Response from Readers.com™Dec 14, 2020
Hi. Thank you for sharing your experience with us. Providing excellent service is at the heart of our mission, and we were working as hard as we can to continue providing timely responses, but we are experiencing high volumes of calls, emails, and live chats resulted in significant hold times and longer than average response times for all inquiries. Your order has shipped, but due to nationwide shipping delays, the delivery of some orders is taking longer to arrive than originally estimated. We appreciate your patience as shipping carriers work to deliver packages as safely and quickly as possible. You can reach us at [email protected] or by calling 1-800-210-3975.