Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

499 approved reviews, newest moderated first

Wes D.
Dec 11, 2022
Great Experience with this carrier!
Great Experience with this carrier!
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Rick L.
Dec 7, 2022
Awesome customer service
Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!
Response from Reach MobileDec 8, 2022
Thank you so much for the kind review! We hope you continue to love your Reach Mobile services!
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Janet J.
Nov 8, 2022
Mayank gets 5 stars
Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.
Response from Reach MobileNov 10, 2022
Awesome! Our representatives sure do set the bar high for Customer Service standards!
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D B.
Nov 5, 2022
Great price, good Network, easy to add data if needed
Several months in now using reach mobile, very happy with the price, and very happy with how easy it is to add a little bit of data if I need it.
Response from Reach MobileNov 10, 2022
Wow, thank you SO much for such a kind review!
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Brian P.
Oct 28, 2022
Steffy is fantastic
Steffy is fantastic, great help.
Response from Reach MobileNov 3, 2022
Awesome! Thanks for the review :)
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Marie-Michèle L.
Oct 27, 2022
Setup is fast and simple
Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!
Response from Reach MobileNov 3, 2022
Welcome aboard Reach! We appreciate you joining our services :) Let us know if you may have any questions!
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Jean-Claude G.
Oct 25, 2022
Mr Majis Rashid was extremely patient…
Mr Majis Rashid was extremely patient and useful giving me answers not only from your website but his knowledge
Response from Reach MobileNov 3, 2022
This is great to hear, thanks for the review!
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RThomas
Oct 7, 2022
Activation and setup was incredibly…
Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.
Response from Reach MobileOct 13, 2022
Welcome aboard Reach! We appreciate you joining our services :)
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