rcMartReviews of rcmart.com

I have read lots of reviews, some of them negative, I must state honestly, I had bought Futaba Txs and 2 receivers, they arrived fast and with well packed. No problems.

Great service - as Marco says below, I dont get the bad reviews but assume its bad luck. I have placed a dozen orders with them over the last year and everyone has arrived within the week which is very good considering they ship from Hong Kong. Will definitely use again.

Very strange website and checkout. They fully indemnify themselves against any liability and put it all on the customer. Kind of a pay and pray deal. There UK affiliation [contact number etc.] Are fake. Avoid.

I ordered some led lights for my tamiya tractor truck through another site that rcmart was advertising through and the kit I used said is for my application. When I get the kit it didn't bring enough lights so I try calling rcmart and the numbers they show are NO GOOD. So I contact them through email and told them what happened and they would not offer me a refund or offer me more lights at no cost to me. After all they advertised that it fits my application and it didn't that's why you would think that they would offer me more lights at no cost. If anything they told me to buy more lights from them. I took that like a slap to my face. They screwed me once and then tried to sale me more lights when they need to give them to me because they didn't send enough in the first place. They are very unprofessional and i was told to stand clear of them but I didn't listen now look at me. EVERYBODY OUT THERE keep away from this company. They are overseas bandits and they're giving overseas companies a bad name. If you have used them and had no trouble just give it time and you will get BURNED.

Blown away by these bad reviews, I've never had a problem with them, I guess when you sell a lot of stuff things will go wrong from time to time so not saying the bad reviews are untrue, but in my experience they have been good. I have had bits arrive not right and they either gave me credit or replaced the parts without me having to send them back.

The Good: Items are well priced and delivery is great well packed and the right items within a very reasonable timeframe. The bad: Customer service, I had faulty ESC, to get this replaced is not an easy task, prepare yourself for a large number of Emails automated replies etc. Once the problem is acknowledged (video proof) you can send the item back at your cost and than you have to wait for another few weeks , all up it has taken nearly 2 months and still haven't seen my ESC back. So much room for improvement here.

Jesus H Christ they're slow. It took a week to get my order out the door. Ten days after my order I got my first email telling me, in google translate quality English, that my order had "made it to postal location" three days ago". Of course the "track your order" link didn't work. That was 26 days ago and I still don't have it. But, they were quick to take my money including the $11 in shipping. I guess if you absolutely have to have something by say, next fall, then sure, order from there.

Have ordered countless times ranging from small parts to RC Cars and have never had a problem. Highly recommended